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Shift Leader

Chilli's

Topeka, KS

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JOB DETAILS
SKILLS
Bussing, Communication Skills, Cook Dishes, Cost Control, Customer Support/Service, Food Handling Practices, Food Safety, Food and Beverage Industry, Interviewing Skills, Lift/Move 70 Pounds, Maintain Compliance, Multitasking, Operational Support, Quality Metrics, Restaurant, Safety Process, Team Player, Training/Teaching
LOCATION
Topeka, KS
POSTED
Today
Role OverviewThe Shift Leader, under the supervision of the General Manager and Assistant Managers, is responsible for planning, directing, and coordinating operations and hourly Team Members for a single restaurant.Responsibilities* Support all restaurant operations and conditions to ensure the quality of the product and customer service.* Role model and hold Team Members accountable to operational and quality standards.* Assigns duties and responsibilities to Team Members based upon work requirements.* Understand and practice safe food handling procedures to always ensure compliance with local health standards and Steritech readiness.* Administer kitchen set up by creating prep sheets and station and cleaning duties.* Foster open communication between Team Members and Management.* Interview job candidates and oversee training of hourly Team Members.* Train, retain, and develop Team Members to take on larger roles.* Communicate with Team Members, guests, vendors and Hielan personnel for various needs.* Follow operational systems, such as our Manager Timeline and performing quality Line Checks.* Assist management in monitoring food and beverage preparation, receiving and storage.* Attend Manager and Certified Trainer meetings.* Drive business results by utilizing Chili's systems to effectively control costs.* Drive Guest engagement within the four walls of the restaurant and rectified Guest complaints.* Perform basic register functions including voids, comps, discounts, and other table maintenance.* When needed, may perform the duties of a food server, expediter, line cook, busser, or food runner.About You* Dependable team player, prefers to work in a fast-paced environment, and has great multitasking skills.* Ability to verbalize and clearly respond to guests and Team Members.* Stands/walks 100% of shift and reaches, bends, stoops, and wipes frequently.* Lifts and carries up to 70lbs, up to 20 times per shift; places these items on high shelves and in walk-in cooler and/or freezer.* Works frequently in damp, hot work environment.* Uses sharp knives and utensils, slicers and other kitchen machinery.

About the Company

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Chilli's

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