Overview
The Sales Manager – Parking Department oversees the daily operations of the Airport Employee Parking Program at JFK Airport. This role is responsible for office operations, billing accuracy, account management, customer service, and coordination with ABM leadership and the Port Authority of New York and New Jersey.
Pay: $28.84 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM'sEmployee Benefits | Staff & Management
Responsibilities
· Manage daily operations of the Employee Parking Program office and staff activities
· Ensure compliance with policies, airport regulations, and customer service standards
· Provide updates to the General Manager and Operations Manager on daily operations and key issues
· Oversee billing, fee collection, deposits, and account records
· Coordinate new company account approvals with the Port Authority Administrator
· Support customer service by phone and email in a professional and timely manner
· Maintain records related to account changes, lost cards, damaged cards, and refunds
· Reconcile monthly SAP reports and prepare billing summaries
· Order and manage parking materials, office supplies, and program documentation
· Identify opportunities to improve processes and support efficient operations
Qualifications
• 1 to 3 years of experience required
· High school diploma or GED required
· Associate’s degree or bachelor’s degree preferred
· Experience in office management, parking operations, customer service, or administrative support preferred
· Experience with billing, reconciliations, reporting, and recordkeeping
· Strong communication, organization, and problem-solving skills
· Proficiency in Microsoft Office required; SAP experience preferred
Equal Employment Opportunity Statement ABM is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal, state, and local laws.
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)