Shift Manager in Charlotte, NC | Taco Bell Careers Skip to main content Restaurant Jobs Restaurant Life & Perks Corporate Jobs HQ Life & Perks International Jobs Find a job near me Search for a job Career Area • Location Close Search for a job Country Country Australia Canada China United Kingdom United States State State All City City All City, State or Zip code Career Area Career Area Corporate - Development Corporate - Digital Corporate - Finance Corporate - Food Innovation Corporate - Legal Corporate - Marketing Corporate - Operations Corporate - People & Culture Corporate - Taco Bell Foundation Corporate - Technology Facilities Maintenance Restaurant Management Restaurant Support Roles Restaurant Team Members Search Home Restaurant Jobs Restaurant Life & Perks Corporate Jobs HQ Life & Perks International Jobs Find a job near me Back to search results Shift Manager Charlotte, NC About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day: Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs. Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the GM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the GM to achieve resolution. Assist the GM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor. Oversee proper product preparation, rotation, portioning, cooking, and holding times. Assist the GM with facility maintenance and ensure health and safety standards are always followed.
Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory, and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 45 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions Taco Bell's culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion, and belonging Ensures teammates and customers enjoy a positive experience
Work-Hard, Play-Hard: Competitive pay Free bachelor's degree and scholarship programs Free meals Flexible schedules! Day, evening, and late night Vacation pay and additional Paid Time Off Medical benefits 401k retirement plan with 6% match Health and wellness programs Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more Más earth! Commitment to a sustainable future
This offer is contingent upon a satisfactory background check and proof of your work eligibility. The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience. Apply Now Shift Manager Charlotte, NC Location 9120 Northlake W Dr, Charlotte, NC, United States Career Area Restaurant Management Job ID #P1-5102468-1 Company Taco Bell Salary $13 - $23 per hour Date Posted 04/04/2026 Apply Now Share this job Give us a follow on . Get ready to crave us on . Peek behind the scenes and see if you and The Bell are a match on . References to "we" and "our" include Taco Bell's corporate-owned restaurants and independently owned and operated franchisees and licensees. Positions are available at both corporate and franchised Taco Bell locations. Those applying for a position with a franchisee or licensee of Taco Bell are not applying to work at Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices. Taco Bell Corp. is an Equal Opportunity Employer. Cookie And Ads Privacy Policy Privacy Notice for California Applicants and Employees Terms of Use Do Not Sell My Personal Information ADA Accessibility Statement Responsible Disclosure © 2026 Taco Bell IP Holder, LLC. All Rights Reserved. Go to top This job is located in Charlotte, NC. Candidates can explore additional roles in Charlotte, NC and surrounding areas using the job search tool.