Shift Manager - Environmental Services - The Cosmopolitan of Las Vegas

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the team as an Environmental Services Shift Manager, where you'll play a key leadership role in maintaining cleanliness, presentation, and overall guest experience throughout the property. In this role, you'll oversee daily EVS/PAD operations, support team members, and help ensure operational excellence in a fast-paced resort environment.

Working closely with leadership and frontline teams, you'll drive service standards, support daily operations, and help create a clean, welcoming environment guests will remember.

You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE DAY-TO-DAY:

• Oversee daily operations for the assigned shift while consistently providing professional, friendly, and engaging service
• Conduct frequent inspections of public areas, offices, back-of-house areas, and the casino to maintain high cleanliness standards
• Utilize scheduling and labor management knowledge to support efficient operations
• Demonstrate strong organizational, leadership, training, and coaching skills while effectively working under time constraints with attention to detail

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• High School Diploma or GED
• Two (2) years of prior relevant experience, preferably in EVS/PAD Management within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Cosmopolitan employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16095

Are you ready to JOIN THE SHOW? Apply today!