Shift Manager

Chick-fil-A - Shift Manager

Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency?

Working as a Shift Manager at Chick-fil-A is not just a job - it's an opportunity for personal and professional growth. Join us in a fun work environment where you can positively influence others and develop your leadership skills. As a shift manager, you will have the chance to learn from experienced Operators and Restaurant Leaders, receive intentional growth and development support, and even have access to scholarship opportunities.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Manager Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Location: {{Glen Burnie Chick Fila}} {{6709 Ritchie Highway}}

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Type

Full time

Schedule

Weekend availability, 8 hour shift, 10 hour shift, Holidays, Day shift, Night shift