Shift Manager

Shift Manager

• English

Arundel Mills (2643)

Job Description

Brand: Moes Southwest Grill

Position status: Full Time

Summary: The Shift Manager is responsible for managing the daily operations of the Moe's Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards.

Essential Functions:

• Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary.
• Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, "Welcome to Moe's!" Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary.
• Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion.
• Maintains a professional image including punctuality, cleanliness, uniform and appearance standards.
• Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe's and Quality Fresca, LLC as a professional in every aspect of performance.
• Other duties assigned.

Education and Work Experience Required:

• Education High school diploma or equivalent preferred.

Required Knowledge, Skills, and Abilities:

• Quality guest services skills
• Quality communication skills to multiple audiences
• Effective shift management skills
• Computer skills
• Self-disciplined and leadership skills
• Ability to multi-task
• Ability to effectively lead a restaurant team to achieve company goals
• Adherence to company core values - Quality Way

Physical and Cognitive Requirements:

While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment.

Work Environment:

The noise level in the work environment is usually moderate.

Chat to Apply

Bobby Burrito

Bobby Burrito

Conversation Started • Apr 17

Hi! Im Bobby Burrito, your personal job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.

Bobby Burrito said, Hi! Im Bobby Burrito, your personal job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.

I can help you apply to the Shift Manager role at 7000 Arundel Mills Circle,, Ste FC06, Hanover MD 21076. To get started, can you please provide me with your first and last name?

Bobby Burrito said, I can help you apply to the Shift Manager role at 7000 Arundel Mills Circle,, Ste FC06, Hanover MD 21076. To get started, can you please provide me with your first and last name?

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