Communication Skills, Corporate Policies, Customer Support/Service, Electricity, Identify Issues, Leadership, Lift/Move 50 Pounds, Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, Operations, People Management, Problem Solving Skills, Safety Process, Safety Standards, Safety/Work Safety, Team Lead/Manager
Altitude Trampoline Park-West Jordan is looking for an energetic individual with a passion for guest experience and hospitality to Join our team. We are a high-energy trampoline park dedicated to providing a fun, safe, and memorable experience for guests of all ages. We pride ourselves on maintaining top-tier facilities, excellent customer service, and a strong team environment.
Position Overview:We are seeking a reliable and hands-on Shift Manager with maintenance experience to oversee daily operations and ensure the facility is safe, clean, and fully functional. This role combines team leadership with technical know-how, making it ideal for someone who enjoys both managing people and solving mechanical or facility-related issues.
Key Responsibilities:
- Supervise and lead team members during assigned shifts
- Ensure all attractions and equipment are operating safely and efficiently
- Perform routine inspections and basic maintenance on trampolines, padding, HVAC systems, and other facility components
- Troubleshoot and address minor mechanical or electrical issues
- Coordinate with external vendors for advanced repairs when needed
- Enforce safety rules and company policies to ensure a secure environment
- Provide excellent customer service and handle guest concerns or incidents professionally
- Open and/or close the facility, including cash handling and reporting
- Maintain cleanliness and organization throughout the park
Qualifications:
- Previous supervisory or management experience preferred
- Hands-on maintenance experience (facility, mechanical, or electrical) required
- Strong problem-solving and troubleshooting skills
- Ability to work in a fast-paced, active environment
- Excellent communication and leadership abilities
- Flexible availability, including evenings, weekends, and holidays
- Basic knowledge of safety standards and procedures
Physical Requirements:
- Ability to stand, walk, and move for extended periods
- Capable of lifting up to 50 lbs
- Comfortable working in a physically active environment
Compensation & Benefits:
- Employee discounts and park perks
Join our team and help keep the fun bouncing-safely and smoothly!
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Altitude Trampoline Park