Shift Manager, Shift Supervisor

SHIFT MANAGER ~ SHIFT SUPERVISOR ~ TEAM LEADER

KFC (Part of Yum! Brands, Inc.) is hiring Shift Managers for corporate-owned/Yum! locations!

Positions: Shift Supervisor

Pay: $15 to $16 per hour + benefits

Locations: Throughout Louisville, New Albany, and Clarksville!

Benefits:  
- Competitive pay
- Free meal each shift
- Bonus opportunities
- Tuition reimbursement and scholarship opportunities
- Flexible schedules - day, night, and evening shifts available
- Vacation pay and additional paid time off
- 401(k) with 6% match
- Medical benefits
- Health and wellness programs
- Discounts on mortgages, vehicles, cell phones, gym memberships and more!
- KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 savings match program, hardship assistance program and more!

In this role, you will: 
- Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs.
- Oversee Team Members' completion of shift tasks and maintain clean, neat appearances.
- Ensure food safety, quality, and accuracy of orders.
- Resolve customer complaints quickly, maintaining positive customer relations.
- Provide regular feedback to the RGM on Team Member performance.
- Offer ongoing constructive and positive feedback to Team Members.
- Actively participate in training Team Members.
- Handle conflicts constructively and work with the RGM to achieve resolution.
- Assist the RGM in screening Team Member candidates.
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking and holding times.
- Assist the RGM with facility maintenance and ensure health and safety standards are always followed.

What we're looking for:
- Previous restaurant/retail shift lead experience is required!
- Adheres to cash, security, inventory and labor policies
- Must be at least 18 years of age
- Accessibility to dependable and reliable transportation
- Excellent communication skills, management/leadership and organizational skills.
- Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
- Attendance and Punctuality a must
- Operating of cash register as needed and making change for other cashiers.
- Basic Math skills
- Maintains customer satisfaction and adheres to health and safety standards
- Promotes and champions KFC's culture and values
- Provides constructive feedback to Team Members
- Executes shift duties accurately and efficiently
- Promotes equity, inclusion and belonging
- Ensures teammates and customers enjoy a positive experience

Interested??
Apply via this posting today!

.

.

Shift Manager, Shift Leader, Team Lead, Team Leader, Assistant Manager, Shift Supervisor, Floor Manager, or another similar restaurant or retail leadership or management position.