Benefits:
This role is vital to the operations within the restaurant because you'll:
\u2713 Lead the experience: Handle and oversee crew schedules
\u2713 Inspire and Empower: Provide encouraging leadership for crew and managers to provide an
outstanding guest experience
\u2713 Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to
meet McDonald's standards
\u2713 Take action first: Take measures around safety, security, inventory, and profitability
\u2713 Never stop learning: Cultivate and encourage training, education, and continued learning within
the restaurant
\u2713 Be results oriented: Drive and expect a high level of performance from the team
To be a successful Shift Manager, you'll need:
\u2713 Passion for helping and serving others (customers and fellow team members);
\u2713 Strong customer service and support focus;
\u2713 The ability to communicate effectively and anticipate customer needs; and
\u2713 To provide solutions and make decisions in a fast-paced environment
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, you may be responsible for:
Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with a flexible schedule who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our organization.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual
orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic
information, citizenship or any other class characteristic protected by federal or applicable state law. We
will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in
the job application or interview process, to perform essential job functions, and to receive other
benefits and privileges of employment. Please contact the restaurant you are applying to request
accommodation(s).
This job posting contains general information about working in this restaurant. This job posting is not a
complete description of all duties of the job. People who work in this restaurant perform several
different tasks every shift and this posting does not list every essential function of the job.
This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring, firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's Corporation will be your employer.