Marco’s Pizza is seeking a dependable and motivated Shift Lead to support our General Manager in overseeing store operations, with a strong focus on late-night ghost kitchen shifts. While the primary need is for consistent evening and late-night coverage (up to 1:00 A.M.), the ideal candidate should also be flexible and willing to work a range of hours as needed to support the store.
This is a leadership opportunity for someone ready to step up, own their shift, and help drive delivery success through apps like DoorDash, Uber Eats, and Grubhub.
Key Responsibilities
Lead and supervise store operations during assigned shifts (especially closing and late night)
Manage order flow, monitor third-party delivery platforms, and ensure timely handoffs
Maintain food quality standards, accurate prep, and a clean, efficient kitchen environment
Coach and support team members; help resolve customer concerns professionally
Follow operational procedures for cash handling, nightly reporting, and closing tasks
Communicate proactively with the General Manager on store needs and performance
Be available to work a flexible schedule, including weekends and daytime coverage when needed
Requirements
Previous experience as a shift lead, team supervisor, or keyholder (QSR or pizza industry a plus)
Willing and able to work late-night shifts until 1:00 A.M., consistently
Open availability or flexibility to pick up additional shifts outside of night hours
Dependable, punctual, and team-focused with strong communication skills
Familiarity with delivery platforms (DoorDash/Uber Eats/Grubhub) preferred
Must be 18+ with valid work eligibility and reliable transportation
Food handler certification (or ability to obtain one)
What We Offer
Competitive pay + shift leader bonuses
Consistent late-night hours with growth opportunities
Flexible schedule across shifts
Free/discounted meals during shifts
Training and support in a positive team environment
Numbers & Facts
Location
Woodbridge, VA
Skills
Coachingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Delivery Drivingunmatched
Food Deliveryunmatched
Food Qualityunmatched
Leadershipunmatched
Norton Ghostunmatched
Operations Managementunmatched
Operations Processesunmatched
Order Deliveryunmatched
Order Managementunmatched
Quality Managementunmatched
Quality Metricsunmatched
Quality System Requirements (QSR)unmatched
Retail Managementunmatched
Team Lead/Managerunmatched
Time Managementunmatched
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