Position Overview: We are seeking a proactive Shift Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.
Key Responsibilities:- Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
- Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
- Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
- Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
- Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.Qualifications:
- Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
- Demonstrated leadership abilities with strong team motivation and management skills.
- Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
- Knowledge of health and safety practices and food service regulations.
- Flexible availability, able to work nights, weekends, and holidays as needed.
- Proficiency in cash handling and using Point of Sale (POS) systems.
- Physical stamina for a full shift of standing, walking, and lifting moderate weights.
- Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
- Positive attitude, capable of working well under pressure and with a diverse team.
Work at Tiki taco!
~ We're hiring ~
COLD BEERS, WARM HEARTS
That's our motto.
Why? 'Cuz we believe that great food and great service comes from happy people.
At Tiki Taco, we're all here because we love making food and new friends. Sharing memorable experiences with each other while enjoying life makes work fun. This isn't just a job.We play with our food.We're always stoked to share new dishes inspired by Mexican and other cultures as we blend fun and flavors.We're zoomin', speedin' vroomin'.No sluggish sloths here! We're always on the move. Whether it's bringing a takeout pack to the curb or whipping it up in the kitchen—we like to hustle.We're all friends with open hands and open ears.Learning from each other and our customers to offer friendly, fast service with genuine smiles.