Shift Supervisor

Salsa Fresca Mexican Grill

Newington, Connecticut

JOB DETAILS
SKILLS
Biodiesel, Business Growth, Cash Management, Communication Skills, Cook Dishes, Customer Satisfaction, Customer Support/Service, Financial Management, Food Services, Food and Beverage Industry, Leadership, Legal, Maintain Compliance, Medical Conditions, Medical Genetics, Operations, Operations Management, People Management, Performance Management, Point of Sale (POS) Systems, Problem Solving Skills, Quality Management, Quality Metrics, Recycling, Regulations, Reporting Skills, Resolve Customer Issues, Safety Compliance, Safety/Work Safety, Sanitation, Service Delivery, Team Player, United States Military
LOCATION
Newington, Connecticut
POSTED
30+ days ago
Position Overview: We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities:

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications:

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.
Compensation: $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





About the Company

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Salsa Fresca Mexican Grill