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Skills
Customer Experienceunmatched
Customer Support/Serviceunmatched
Federal Laws and Regulationsunmatched
Healthcareunmatched
High School Diplomaunmatched
Leadershipunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Retail Managementunmatched
State Laws and Regulationsunmatched
Training Programunmatched
Description
Overview:
Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.
Responsibilities:
Job Duties:
Ability to fulfill all duties listed for a Customer Experience Advocate
May carry out all opening and closing procedures in the absences of store management
May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
May represent management in resolving customer service issues
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications:
Education:
Minimum: High School Diploma (or currently enrolled) or GED
Preferred: AS Degree or Higher
Experience:
Preferred: 2 or more years previous experience in related position
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Compensation:
$17.00-18.50 per hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.