Shift Supervisor

Shift Supervisor in Rio Rancho, NM | Taco Bell Careers

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Shift Supervisor Rio Rancho, NM

About the Job: As a Shift Lead, youll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bells high standards. Youll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, youll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.

The Day-to-Day: Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs. Oversee Team Members completion of Shift Excellence tasks and maintain clean, neat appearances. Ensure food safety, quality, and accuracy of orders. Resolve customer complaints quickly, maintaining positive customer relations. Provide regular feedback to the GM on Team Member performance. Offer ongoing constructive and positive feedback to Team Members. Actively participate in training Team Members. Handle conflicts constructively and work with the GM to achieve resolution. Assist the GM in screening Team Member candidates. Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor. Oversee proper product preparation, rotation, portioning, cooking, and holding times. Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Is this you? 1 year of restaurant/retail experience, with 3 months shift lead experience preferred Adheres to cash, security, inventory, and labor policies Must be at least 18 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 45 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Maintains customer satisfaction and adheres to health and safety standards Promotes and champions Taco Bells culture and values Provides constructive feedback to Team Members Executes shift duties accurately and efficiently Promotes equity, inclusion, and belonging Ensures teammates and customers enjoy a positive experience

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Shift Supervisor Rio Rancho, NM

Location 1099 Rio Rancho Blvd, Rio Rancho, NM, United States

Career Area Restaurant Management

Job ID #P1-4702598-1

Company KFC

Date Posted 03/18/2026

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References to "we" and "our" include Taco Bells corporate-owned restaurants and independently owned and operated franchisees and licensees. Positions are available at both corporate and franchised Taco Bell locations. Those applying for a position with a franchisee or licensee of Taco Bell are not applying to work at Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices. Taco Bell Corp. is an Equal Opportunity Employer.

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This job is located in Rio Rancho, NM. Candidates can explore additional roles in Rio Rancho, NM and surrounding areas using the job search tool.