Casinos, Coaching, Communication Skills, Corporate Policies, Customer Support/Service, English Language, Gaming, High School Diploma, Information/Data Security (InfoSec), Integrated Circuits (ICs), Leadership, Loss Prevention, Organizational Skills, People Management, Physical Demands, Physical Security, Presentation/Verbal Skills, Regulations, Security Monitoring, Writing Skills
Responsibilitys:
- Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
- Supervises and manages the daily activities of security staff for their respective shift.
- Maintains performance, personnel, and operational records.
- Oversees the physical security of the casino and company assets.
- Responsible for the physical safety of guests, employees and property, recommends improvement measures
- Conducts investigations of incidents and assists the Gaming Board in investigations as needed.
- Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.
- Trains, develops, and schedules security staff.
- Disseminates pertinent information to security staff.
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Knowledge of all promotions and events.
- All other duties as assigned.
Qualifications:
- High School graduate or equivalent
- College or military education preferred
- Prior security, safety, or loss prevention experience preferred
- Supervisory experience preferred
- Excellent customer service skills
- Ability to lead, influence others and coach for success
- Strong administrative, organizational and decision making abilities
- Excellent written and verbal communication skills
Physical Requirements:
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Read, write, speak, and understand English
- Able to work flexible shifts
- Operate in mentally and physically stressful situations
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $23.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.