Shift Supervisor (Sergeant)

Company Overview:G4S Secure Solutions (USA) Inc. provides rewarding careers that give you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. $34.03 Per Hour G4S Secure Solutions (USA) Inc., an Allied Universal Company, is hiring a Shift Supervisor (Sergeant) (1st Line). The Shift Supervisor (Sergeant) provides direct first level supervision of day-to-day transport operations that include the supervision of transport teams. The Shift Supervisor reports directly to the Site Supervisor and is responsible for direct oversight and planning of daily shift schedules, workflow, and day-to-day operations of transportation teams. The Shift Supervisor also coordinates G4S tactical operations with customer's in-house supervisors. RESPONSIBILITIES:First level supervision of transportation teams and operations; manage daily shift schedules; interface with customer-level supervisors and Site Supervisor; evaluate performance of Transportation Officers; clearly articulate directives, policies, and procedures to subordinate personnelLiaise with G4S first and 2nd level supervisors; frequent meetings with customer-level supervisors concerning operational and personnel issuesReport incidents, statistical requirements and status reports to Site Supervisor, Compliance Manager and Fleet Manager; provide weekly physical security-hours reports; submit timely incident reports; provide status reports as requiredAssess operational needs of transportation teams, and determine, develop and implement measures to satisfy needed itemsProactively identify vulnerabilities to operations specific to safety and certain events such entry and exit attempts; develop and implement solutions that mitigate identified operational vulnerabilitiesAssess and evaluate enhancements to operational efficiencies and coordinate recommendations with Site SupervisorsQUALIFICATIONS (MUST HAVE):Must possess a high school diploma or equivalentMust be able to pass any state-required training or other qualifications for licensingMust be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicleMust be a citizen or lawful permanent resident of the United StatesAs a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; G4S will consider qualified applications with criminal histories in a manner consistent with applicable lawsAs a condition of employment, applicants will be subject to a drug screen to the extent permitted by lawMinimum of two (2) years of driving experience and a minimum of 21 years of age (as required by the Department of Transportation)Minimum of three (3) years of experience in any combination of the following:Law enforcementMilitary policeSecurity officer engaged in functions related to civil or administrative correctional operationsMust be at least 21 years old or minimum required by the state, if higherMust be able to read, understand, and comprehend legal regulatory rulings and guidanceEffective oral and written communication skills; able to write informatively, clearly, and accuratelyPlanning and organizing skillsProficiency with Microsoft Office applicationsProblem solving and active listening skillsAssess and evaluate situations effectively; able to synthesize facts, concepts, and principlesAble to mediate conflict with tact, diplomacyTeam leadership skills; coaching, mentoring, motivating othersSetting and achieving goalsAttention to detailPREFERRED QUALIFICATIONS (NICE TO HAVE):Texas Commission License for armed security personnelPossession of a current and valid Commercial Driver's License with a Passenger endorsementFluency in multiple languages (reading, writing, and speaking)Possession of an active federal clearanceBENEFITS:Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401(k)plan, subject to eligibility requirementsHolidays, sick leave, and vacation provided in accordance with the Collective Bargaining Agreement (CBA) G4S Secure Solutions (USA) Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.G4S will consider qualified applications with criminal histories in a manner consistent with applicable federal, state, and local laws.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.