Ship and Receive Clerk

At Cross Company, we don't just show up for work-we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world's manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you're an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

Job Summary:

Assembles orders and prepares items such as tools and equipment for shipment which includes document preparation, computer processing and arranging for transportation to ensure accurate and timely delivery for customers and vendors.

Essential Functions:

• Performs duties required to schedule and ship products timely; participates in regular inventory audits and cycle counts.
• Assures orders and shipping quantities match picking documents through careful audit of said documents.
• Assists & evaluates needs with shipping points, services, weights, and other information needed.
• Coordinates shipment information to other offices and/or agents.
• Verifies items received by checking identifying information of items, inspecting condition of items, and comparing count/measure of items to purchase order and packing list.
• Maintains inventory by labeling and placing items in stock; reports items to be reordered.
• Confirms physical shipment of goods and facilitates tracking of packages.
• Coordinates with carriers and freight forwarders to schedule pick-up of goods.
• Recommends process improvements as appropriate.
• Support the cycle count program.
• Certified forklift driver a plus

Minimum Education / Qualifications:

• High School degree; certificate or associates degree a plus

• Ability to add, subtract, multiply, and divide whole numbers

• Strong interpersonal and customer service skills

• Computer literate

• Performance driven and customer focused

Core Competencies:

Commitment to Excellence - Check your work

Customer Relationship Management - communicate with customers to deliver better service

Team Building

Servant Leadership

Physical Demands of the Position:

Stands greater than 2 hours at a time

Stoops and bends below knee level 8 - 10 times an hour

Lifts and carries less than 50 pounds but greater than 25 pounds repetitively

Pushes / pulls objects greater than 25 pounds

Reaches out

Reaches overhead

Repetitively uses feet to walk

Grips with hands

Disclaimer:

The job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This document does not create an employment contract, implied or otherwise; employment in this job is an "at will" employment relationship