Shipping Associate

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Shipping Associate oversees day-to-day operations across receiving, shipping, warehousing, inventory distribution, and logistics. Reporting directly to the Shift Lead and Supervisor, the associate executes operational directives while ensuring strict compliance with all safety protocols, Good Manufacturing Practices (GMP), Safe Quality Food (SQF) standards, and PPE/hygiene policies. The role requires certification and proficiency in operating material handling equipment as designated by facility leadership.

Shift: Thursday to Sunday - 7:00pm to 5:30am

You will...

• Palletize assembled boxes securely and systematically according to designated shipping specifications.
• Ensure all cartons are upright with carrier color-coded indicators clearly facing outward.
• Build uniform, tier-by-tier loads to maintain structural stability during handling and transit.
• Audit shipping labels across packages to verify alignment with the correct carrier lane.
• Wrap and secure completed pallets prior to staging or transport.
• Safely and efficiently transfer pallets from the production floor to the shipping dock.
• Confirm each pallet undergoes verification by the Shipping Verifier and receives proper pallet identification labeling before transfer.
• Perform incoming verification checks on top-layer shipping labels for all incoming pallets.
• Validate that visible color tags match designated shipping lane specifications.
• Generate, complete, and affix official pallet labels to verified loads.
• Coordinate and direct the placement of pallets into their respective shipping lanes.
• Accurately record pallet data using the Box Counter Tool for every processed load.
• Visually confirm that incoming trailers are properly staged at the designated dock doors.
• Perform thorough trailer cleanliness and safety inspections, completing required documentation prior to loading.
• Re-verify top-layer package labels for each pallet prior to trailer loading.
• Conduct visual perimeter checks of staged pallet lanes to confirm uniform color coding.
• Reconcile total loaded box counts against expected carrier manifests; conduct final floor sweeps across shipping and production areas for final outbound shipments of each carrier.
• Collaborate effectively across cross-functional facility departments to resolve operational bottlenecks.
• Work autonomously under minimal supervision while carrying out management directives professionally.
• Maintain material handling equipment and promptly escalate operational or mechanical defects to supervisors.
• Maintain organized and clean work environments in accordance with facility 5S and safety regulations.
• Input operational data accurately into inventory management systems and software platforms (e.g., Microsoft Office, Google Sheets).

Work Environment

Duties are performed within a cold-storage manufacturing and assembly facility with exposure to controlled temperatures ranging from 10ºF to 40ºF. The environment involves continuous exposure to airborne particles, active mechanical equipment, and operational noise/vibration.

Physical Demands

Requires the physical ability to stand, walk, bend, reach, and lift for extended shifts (10–12 hours). Must possess manual dexterity to operate tools/equipment and effective oral/auditory communication abilities, with or without reasonable accommodations. Ability to regularly lift/move up to 25 pounds independently and occasionally up to 50 pounds with assistance. Requires sharp close-range and peripheral visual acuity.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation
• Generous PTO and additional sick leave
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com