Shipping Associate

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for assembling orders and preparing goods for shipment.

Major Tasks, Responsibilities, and Key Accountabilities

• Ensures all shipments receive the proper labeling, postal charges, and are packaged to arrive safely.

• Prints daily sales receipts and cross-checks the computer software to ensure accuracy.

• Keeps management and supervisors aware of product shortages to maintain accurate information on the company website.

• Prepares inventory for shipment. Properly bands and shrink wraps pallets and attaches shipping labels.

• Assembles and fills boxes and other cartons with items that need to be shipped.

• Prepares detailed and accurate invoices to accompany shipments and ensures all items are packaged and shipped to company standards.

• Tracks inventory and reports any shortages to sales team.

• Works with other shipping clerks to see that all invoices are handled promptly and goods are shipped and stored properly.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.

• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

Education and Experience

• HS Diploma or GED strongly preferred.

• 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Experience using order processing or shipping systems (e.g., WMS or similar tools)

• Strong attention to detail in labeling, packing, and shipment documentation accuracy

• Knowledge of packaging standards and best practices to ensure safe product delivery

• Ability to organize and prioritize multiple shipments to meet daily deadlines

• Familiarity with inventory tracking and reporting discrepancies to maintain accuracy

• Ability to safely operate warehouse equipment (e.g., pallet jacks, forklifts)

• Commitment to safety and ability to work effectively in a fast-paced, team-oriented environment

• Knowledge of construction or industrial products is a plus

• Bilingual (Spanish) is a plus

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.