Shipping Associate

Join the team behind the industry's leading brands like XIKAR and Humidor Supreme. We are seeking detail-oriented professionals to help us maintain a world-class supply chain and deliver high-quality products to our global network of retailers.

Job Summary

A Shipping Associate focuses on the final stage of the warehouse process—ensuring that orders are accurately packed, labeled, and dispatched to customers on time.

Key Responsibilities

• Pick, pack, and prepare outbound shipments according to order specifications
• Verify product accuracy, quantities, and condition prior to shipment
• Generate and process shipping documentation, including packing slips, bills of lading, and carrier labels
• Coordinate shipments with carriers (UPS, FedEx, LTL, freight providers, etc.)
• Load and unload shipments manually or using material handling equipment
• Ensure shipments comply with company policies, customer requirements, and DOT regulations
• Maintain accurate shipping records and update inventory or ERP systems as required
• Inspect packaging to ensure proper protection and cost efficiency
• Communicate shipping issues, delays, or discrepancies to supervisors
• Maintain a clean, safe, and organized shipping area
• Assist with inventory counts, returns, or warehouse tasks as needed

Qualifications

• High school diploma or equivalent required
• Prior shipping, warehouse, or logistics experience preferred
• Familiarity with shipping systems, scanners, or ERP/WMS platforms a plus
• High accuracy is critical to prevent shipping errors and costly returns
• Comfortable using computer systems, handheld scanners, and thermal label printers
• Strong punctuality is essential to meet daily carrier pickup deadlines

Physical Requirements

• Able to stand, walk, and lift packages (often up to 50 lbs) throughout a full shift
• Comfortable working in a warehouse environment

Skills & Competencies

• Strong attention to detail and accuracy
• Time management and ability to meet shipping deadlines
• Team-oriented with effective communication skills
• Dependable, organized, and safety-conscious

Work Environment

• Warehouse setting with exposure to moving equipment and varying temperatures
• May require overtime during peak shipping periods