Analysis Skills, Cargo/Freight, Communication Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), High School Diploma, Lift/Move 50 Pounds, Logistics, Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, SAP ECC (fka SAP R/3 and SAP ERP), Safety/Work Safety, Shipping Documents, Shipping Requirements, Shipping/Receiving, Standard Operating Procedures (SOP), Team Player, Transaction Processing/Management, Warehousing, Writing Skills
Primary Responsibilities:
- Process customer orders for shipment in the ERP system.
- Review completed orders to verify accuracy, quantities, and shipping requirements before releasing them.
- Generate shipping documents, including bills of lading (BOLs), packing slips, shipping labels, and carrier documentation.
- Schedule shipments with parcel and freight carriers based on customer requirements.
- Assign appropriate shipping methods and freight carriers according to routing guides and company procedures.
- Drop (release) completed orders for shipment in the ERP system to ensure accurate inventory and order status.
- Ensure all required shipping documentation is complete and accurate before shipment.
- Communicate shipment schedules and exceptions with warehouse, customer service, production, and transportation teams.
- Track shipments and provide shipping status updates as needed.
- Resolve shipping discrepancies, documentation errors, and carrier issues.
- Maintain accurate shipping records and filing systems.
- Support inventory accuracy by completing required shipping transactions in the ERP system.
- Follow all company safety policies and standard operating procedures.
- Other job duties and responsibilities as assigned.
Qualifications:
- High school diploma or GED required.
- 1-3 years of shipping, logistics, or manufacturing experience preferred.
- Familiarity with bills of lading, packing slips, freight documentation, and carrier portals.
- Strong attention to detail and organizational skills.
- Excellent communication and problem-solving skills.
Core Competencies:
- Ability to foster trusting relationships, teamwork, and cross collaboration.
- Effective verbal and written communication skills.
- Excellent analytical and critical thinking skills.
- Demonstrates personal accountability for results.
Organizational Competencies: Continuous Improvement, Continuous Learning, Agility, Active Listening and Understanding, Inclusive Decision Making, Customer Focus, Growth Mindset, Steadfast Ethics, and Integrity, Creative Problem Solving, Broad Perspective
Technical Skills:
- Experience using ERP (SAP) systems to process shipping transactions
- Proficient with Microsoft Office, especially Excel and Outlook.
Work Conditions: This job operates in an industrial manufacturing environment exposure to varying temperatures, loud noise levels, dust, fumes, oil, or other outdoor elements. This role requires regular standing, walking, and sitting for extended periods of time. Climbing stairs/ladders, squatting, sitting, operating machinery, and may require lifting to 50lbs, and must be able to wear PPE as required. This is a full-time position and may require some overtime including nights and weekend work.
Disclaimer
The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future.