Shipping Coordinator

Essential Duties & Responsibilities

• Prepare, process, and verify outbound shipments: create/verify labels and documents, schedule carrier pickups, audit orders, and pull/pack as needed to meet delivery goals.
• Perform receiving support: inspect incoming material against purchase orders/specifications, document discrepancies/defects, and ensure proper quarantine/processing of nonconforming material.
• Execute accurate system transactions in CHESS/MRP, WMS, and Document Manager to record shipments, receipts, and inventory movements; maintain data accuracy and traceability.
• Conduct audits and counts: audit incoming receiving and outbound packing processes; perform cycle counts; support physical inventories and related reconciliations.
• Act as a liaison with Production, Materials/Purchasing, and other departments to promptly address issues affecting on-time shipment of product.
• Support freight claim initiation and carrier claim resolution; assist with lost/damaged freight issues; serve as backup contact for carriers.
• Prepare or back up preparation of HAZMAT paperwork and regulated shipment labeling when required (e.g., paint).
• Complete administrative tasks to support Shipping and Inventory/Receiving leadership; adhere to ISO/OSHA requirements and all company policies and procedures.
• Other duties as assigned.

Key Measurements

• On-time shipment/service performance (support achieving divisional target).
• Zero shipping errors.
• Inventory and cycle count accuracy.
• Timely processing of RGAs and freight claims (e.g., within 48 hours).

General Requirements

• Self-Managed Performance (SMP) participation and engagement.
• ISO compliant; OSHA compliant.
• Resolve or actively address all non-conformance items.
• Adhere to all company policies and procedures.

Level of Supervision

Works under general supervision; collaborates daily with Shipping Lead and cross-functional partners.

Supervisory Responsibility

None.

Training & Development

Participation in training and development activities is expected throughout employment.

Required Education / Experience / Skills

• High School Diploma or GED.
• 3-5+ years' experience in manufacturing operations, shipping/receiving, logistics, or inventory management using modern techniques (cycle counting, MRP, JIT).
• Proficient verbal and written English communication skills.

Preferred

• APICS certification or Associate's/Bachelor's degree.
• ISO/OSHA experience.
• HAZMAT certification.

Technical Skills

• Microsoft Office proficiency.
• Familiarity with MRPII/ERP (e.g., CHESS), WMS, Document Manager, and related plant systems; ability to learn AIMS where applicable.

Behavioral Competencies

• Problem solving, ownership, and issue resolution.
• Planning and coordination.
• Commitment to teamwork; reliable and dependable.
• Detail-oriented and precision-driven; strong cross-functional communication.

Primary Equipment

• Forklift, Order Picker, Pallet Jack.
• Personal Computer and standard office equipment.