Shipping Coordinator

Description

Position at New Life Delivery Service

About HTI

Hinton Transportation Investments (HTI) was founded in 1972 by the Hinton Family with the purpose of delivering the hardest heavy-duty solutions, together. We are a leader in the heavy-duty transportation industry with over 35+ locations in North America. HTI has grown over the years through its five divisions: New Life Transport Parts Center, Road Equipment Parts Center, Pace Transportation Services (2012), Martec International (2019), and US Trailer Parts and Supply (2023). Our core values are a true representation of our culture; passion, hands-on, simplify, consistency, humility, willpower and glad to be here. We seek to deliver long-term sustainable solutions for all interested parties - customers, employees, supplier partners and owners.

Job Overview

The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with minimal oversight. This role primarily fills small parcel orders, custom pick-up (CPU) orders and some less-than-truck-load (LTL) orders. This role involves coordinating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations.

Shifts Available:

This position is full-time, Monday - Friday, 5:00pm - 1:30am, $20.00/hr.

Responsibilities and Duties

Shipping Process

• Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements.
• Prepare shipping documentation, including shipping labels, packing slips, and invoicing.
• Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary.
• Identify short picks and escalate as necessary.
• Identify product discrepancies and communicate with management.
• Perform basic tasks within the enterprise resource planning tool, UPS WorldShip, FedEx Freight Manager and Freight View.
• Assessed by performance measures of fill rate and accuracy rate.
• Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA).

Quality Control

• Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records.
• Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers.
• Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy.

Work Environment

• Maintain a clean and organized workspace.
• Maintain cleanliness within the warehouse facility.
• Seek guidance from other warehouse associates to expand knowledge of shipping and warehouse operations.
• Follow the attendance policy in accordance with the company's employee handbook.
• Communicate effectively and efficiently with other warehouse associates and customers on shipments.

Safety

• Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards.
• Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift.
• Successfully complete the Powered Industrial Truck (PIT) training.
• Successfully complete the Hazardous Materials training.
• Comply with all other company safety policies and procedures.

Job Perks:

• Weekly pay (every Friday!)
• Kudos Rewards & Recognition

Safety & Compliance

Ensure compliance with all safety regulations and company policies during receiving, storage, and material handling processes. Safely operate powered industrial equipment such as pallet jacks and lifts, follow proper unloading protocols, and successfully complete required safety training, including PIT certification.

Competencies and Qualifications

• High School Diploma, GED, or suitable equivalent required.
• A minimum of 3-5 years of work experience in a warehouse environment required.
• Experience operating warehouse equipment such as a forklift and electric pallet jack required.
• Comfortable working in a heavy-duty warehouse environment.
• Knowledge of safety standards in a warehouse environment.
• Ability to read and write and perform simple mathematics.
• Ability to use and understand a ruler and/or tape measurer.
• Basic computer skills such as file storage, control panel navigation, internet and email utilization.
• Ability to work with a diverse range of people.
• Ability to work independently and as part of a team.
• Good communication skills, both written and verbal.
• Proficient organizational skills.
• Excellent attention to detail and problem-solving skills.

Physical Requirements

• Ability to lift and carry 75 lbs. individually and up to 100 lbs. with other associates.

Benefits

• Medical insurance (three plan offerings to fit your needs)
• Participate in HTI's Wellness Discount to save on monthly medical contributions
• Free virtual medical and behavioral healthcare through Teladoc
• Dental and vision insurance
• Safe Harbor 401k plan with company match
• Company-paid life and long-term disability insurance
• Industry-standard paid-time-off and paid holidays
• Parental and bereavement leave
• Employee Assistance Program
• Rewards and recognition program

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