Job Description and Qualifications
About Us
Amarr, a part of ASSA ABLOY, the global leaders in opening solutions, is a performance driven manufacturing organization committed to safety, quality, and operational excellence. As an industry leader, we empower our teams to innovate, continuously improve, and deliver world class solutions to our customers.
The Shipping Team Lead is responsible for coordinating daily shipping operations while leading and supporting a team to ensure the safe, efficient, and accurate shipment of finished goods to customers. This role oversees outbound material flow, loading activities, shipping documentation, quality verification, and carrier coordination while serving as the first point of contact for team member questions and issue resolution.
This role also works closely with Logistics, Operations, and Quality departments to meet customer requirements and delivery commitments. This position enforces safety and compliance standards, maintains an organized and audit-ready shipping environment, monitors productivity metrics, provides coaching and training support, and identifies continuous improvement opportunities to enhance efficiency and reduce shipping errors.
Key Responsibilities:
Team Leadership & Daily Operations
- Lead, assign, and coordinate daily activities of shipping team members to ensure safe and efficient operations.
- Monitor workflow to ensure timely and accurate shipment of customer orders.
- Provide hands-on support to the team during peak periods or staffing shortages.
- Communicate daily priorities, shipping schedules, and performance expectations to team members.
- Serve as the first point of contact for team member questions, concerns, and issue resolution.
Shipping & Logistics Management
- Oversee the accurate preparation, staging, loading, and shipment of finished goods.
- Coordinate outbound shipments with carriers, logistics providers, and internal departments.
- Ensure all shipping documentation is completed accurately and maintained according to company procedures.
- Work closely with Customer Service and Sales to support customer delivery requirements and resolve shipment issues.
- Ensure trailers are properly loaded, secured, and compliant with transportation requirements.
Safety, Quality & Compliance
- Perform and oversee outgoing quality inspections to ensure products meet company and customer requirements prior to shipment.
- Ensure products are packaged, secured, and shipped in a manner that prevents damage during transit.
- Enforce company safety policies, shipping procedures, and warehouse standards.
- Promote safe work practices, including proper equipment operation and material handling techniques.
- Ensure compliance with OSHA, DOT, and internal safety requirements.
- Address unsafe behaviors or conditions promptly and escalate concerns when necessary.
- Maintain a clean, organized, and audit-ready shipping environment.
Performance & Continuous Improvement
- Monitor team productivity and maintain accurate shipping metrics.
- With assistance from the Department Supervisor, provide coaching and real-time feedback to improve performance of team members.
- Assist with training and onboarding of new shipping team members.
- Identify process improvement opportunities to enhance efficiency, safety, and shipment accuracy.
- Support implementation of Lean, 5S, or other operational improvement initiatives.
Position Requirements:
- High School Diploma or GED required.
- 1--3 years of experience in shipping, warehouse operations, logistics, or other related function.
- Knowledge of shipping documentation, freight procedures, and load securement requirements.
- Demonstrated ability to process data quickly, accurately, and efficiently.
- Strong analytical, organizational, and critical thinking skills with the ability to work independently.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Continuous learner with a focus on adaptability and process improvement.
- Willingness to be visible on the shop floor and engage with team members daily.
- Effective communication and interpersonal skills to support cross-functional collaboration.
Other Job Responsibilities and Physical Requirements:
- Ability to lift up to 45 lbs. unassisted with or without reasonable accommodation.
- Ability to lift, carry, push, and/or pull materials weighing more than 45 lbs. using team lifting procedures.
- Ability to stand and/or walk for extended periods (8--12 hours per shift).
- Ability to safely move throughout the manufacturing floor.
- Ability to bend, kneel, crouch, climb stairs and/or ladders as required for job tasks.
- Ability to use hands, wrists, and fingers for handling materials, writing, and computer work.
- Frequent use of computers, keyboards, tablets, scanners, or handheld devices.
- Ability to work in a loud, fast-paced industrial environment.
- Ability to work in hot and cold environmental conditions.
Benefits include Medical/Dental/Vision, Paid Time Off, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution) among others.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Amarr is an E-Verify participant.