The primary role of the Shipping Lead is to organize and lead key areas of the shipping department as directed by the Shipping Supervisor. Work with Shipping Supervisor an/or other departmental staff to assist in resolving any customer shipment issues.
Duties
Organize and prioritize pick ticket ladder to ensure Shipping Supervisors picking instructions are being executed.
Fully complete all required shipping documents for daily outbound packages.
Stage and load all outbound packages. Utilize forklift to load palletized big dealer shipments.
Answer all internal inquiries into status of orders.
Work weekend shift (Open and Close) during spikes in warehouse workload.
Work staggered shift (Sat-Wed) during holiday period.
Investigate reported mis-ships by customers.
Prioritize, coordinate, and dispense both ASAP and Big Dealer customer orders ensuring vendor guide are adhered to and ship dates are met.
Review and update vendor guide file making sure most recent vendor guide is available and followed. Maintain a summary of vendor guides for use by shippers as a quick reference tool.
Monitor and order shipping and pallet supplies as needed.
Monitor and diligently resolve inventory discrepancies surfacing through the picking process.
As needed, assist in the picking and packing of ASAP orders.
Other projects as directed by Shipping Supervisor and Director of Distribution.
Numbers & Facts
Location
Des Moines, Washington
Skills
Establish Prioritiesunmatched
Forkliftunmatched
Loading/Unloadingunmatched
Management of Information Systems/Technology (MIS)unmatched
Order Picking/Packingunmatched
Pallet Jackunmatched
Resolve Customer Issuesunmatched
Warehousingunmatched
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