Shipping Lead

Position Overview:

Shipping Lead will oversee and execute the daily shipping operations for our domestic and international part shipments. Will ensure that all shipments are packed securely, accurately prepared, and shipped in a timely manner while maintaining the highest standards of safety and quality. This is a physically demanding role that requires hands-on involvement in all aspects of the shipping process.

Principal Duties and Responsibilities (Essential Functions):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Lead and perform the secure packing of domestic and international shipments, ensuring parts and materials are properly protected to prevent damage during transit to their final destination.
• Verify shipment accuracy, including correct part numbers, quantities, labeling, and documentation.
• Process and ship packages using various shipping software systems, including UPS, FedEx, USPS, and other carrier platforms.
• Ensure all shipments are prepared and dispatched in a timely manner to meet customer and internal deadlines.
• Maintain accurate shipping records, logs, and required documentation for domestic and international shipments (including customs forms when necessary).
• Coordinate with internal teams (production, inventory, quality, etc.) to resolve any shipping discrepancies or issues.
• Monitor inventory of shipping supplies (boxes, packing materials, labels, etc.) and reorder as needed.
• Oversee and train shipping team members on proper packing techniques, safety protocols, and software usage.
• Perform daily housekeeping and organization of the shipping area to maintain a clean, safe, and efficient workspace.
• Conduct regular audits of packed shipments to ensure compliance with company and carrier standards.
• Performs other duties as assigned.

Qualifications & Skills:

• Strong organizational, communication, and problem-solving skills, with the ability to interact professionally with management, vendors, and customers.
• Proven experience in coordinating production and aftermarket picking in a fast-paced environment, preferably in manufacturing or parts distribution.
• Familiarity with warehouse management systems (WMS), RF scanners, and inventory software.
• Excellent organizational and problem-solving skills.
• Must be able to read, write and understand work instructions and assembly drawings.
• Strong verbal and written communication skills.
• Demonstrated ability to work independently without close supervision.
• Ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.

Education & Experience:

• High school diploma or equivalent required; Associate's degree in Supply Chain Management, Logistics, or related field preferred.
• 3+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role focused on picking and inventory coordination.

Preferred Skills:

• Proven experience in shipping, logistics, or warehouse operations (lead or supervisory experience preferred).
• Strong working knowledge of shipping software and carrier systems (UPS, FedEx, USPS, etc.).
• Familiarity with international shipping requirements, including customs documentation, is a plus.
• High attention to detail and strong organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication and problem-solving skills.
• Basic computer skills and proficiency with Microsoft Office (Word, Excel, Outlook).

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to stand and be on your feet for the majority of the workday.
• Ability to negotiate stairs and transport items between buildings in all weather conditions (heat, cold, rain, snow, etc.).
• Must be able to regularly lift, carry, push, and pull up to 75 lbs.
• Frequent bending, kneeling, reaching, and twisting required.

EEO Statement:

Northern Lights, Inc. and the Northern Lights, Inc. Family of Companies, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.