Shipping Logistics/Administrative Coordinator

Shipping & AdministrativeCoordinator (2+ Years Experience Required)

Detail-oriented operations professional with 2+ years of experience supporting order processing, shipping coordination, and customer service. Ensures timely fulfillment, accurate documentation, and strong cross-functional communication with sales, production, and customers.

Key Responsibilities:

• Monitor email and internal channels to prioritize urgent orders, customer inquiries, and prepayments
• Review receivables and process credit card payments to release eligible same-day shipments
• Create, modify, and process sales orders; deliver order confirmations within 24 hours
• Coordinate same-day shipping, ensuring orders are released and ready before carrier pickup deadlines (FedEx/DHL)
• Generate invoices, post orders, and maintain accurate records in CRM/ERP systems
• Prepare shipments by attaching packing slips, staging packages, and coordinating with production
• Calculate shipping charges and provide timely quotes to support sales teams
• Receive inventory, enter vendor invoices, and verify payments (AP/AR support)
• Process RMAs, loaner returns, and turnaround orders
• Manage mail, enter checks/bills, and maintain organized financial records
• Process Net 30 applications and follow up on collections
• Handle administrative tasks including vendor forms and office supply purchasing
• Provide responsive phone and email customer support

Core Skills:
Order Management | Shipping & Logistics | Customer Service | Accounts Receivable/Payable | CRM/ERP Systems | Attention to Detail | Time Management | Cross-functional Coordination