Shipping & Logistics Manager

Shipping & Logistics Manager
Radwell International LLC | Inventory & Logistics
Full-Time | Salary | On-site
Schedule: Monday-Friday – 10:30am to 7:30pm
1 Millennium Drive, Willingboro, NJ 08046

Summary

Radwell International is seeking an experienced and results-driven Shipping & Logistics Manager to lead our shipping operations and logistics team at our global headquarters. This position plays a critical role in ensuring products are shipped accurately, efficiently, and on time to customers worldwide while supporting all Radwell branch locations with their shipping and logistics needs.

The ideal candidate is a hands-on leader with strong logistics expertise, a passion for process improvement, and a proven ability to build high-performing teams. This role offers the opportunity to make a direct impact on customer satisfaction, operational efficiency, and company growth while managing a vital function within our organization.

Key Responsibilities

• Lead and manage all daily shipping and logistics operations to ensure customer orders are shipped accurately and on schedule
• Supervise, coach, and develop a team of 6-8 shipping professionals while fostering accountability and operational excellence
• Support all Radwell branch locations with shipping, freight, and logistics-related needs
• Maintain strong working relationships with shipping carriers including FedEx, UPS, DHL, USPS, and freight providers
• Oversee domestic and international shipping operations to ensure compliance and efficient delivery performance
• Manage inbound and outbound LTL and Truckload freight shipments
• Ensure all products, parts, and components are packaged, labeled, documented, and billed correctly before shipment
• Coordinate carrier pickup schedules and maintain shipment timelines to meet customer expectations
• Partner with Sales, Operations, Inventory, and other departments to resolve shipping issues, support order changes, and prioritize customer needs
• Monitor shipment activity and proactively resolve delivery delays, transportation issues, and service disruptions
• Manage shipping damage claims and maintain accurate supporting documentation
• Oversee shipping returns and implement corrective actions when necessary
• Manage shipping supply inventories and vendor relationships to ensure uninterrupted operations
• Maintain a clean, organized, and efficient shipping environment
• Analyze operational performance and identify opportunities to improve efficiency, customer service, and shipping accuracy
• Perform additional duties and projects as assigned

What We Are Looking For

• Previous leadership experience within shipping, logistics, transportation, distribution, or warehouse operations
• Strong understanding of domestic and international shipping processes
• Experience managing freight operations including LTL, Truckload, parcel, and carrier services
• Proven ability to lead, develop, and motivate teams
• Strong organizational skills and ability to manage multiple priorities simultaneously
• Customer-focused mindset with a commitment to operational excellence
• Exceptional problem-solving and decision-making abilities
• Ability to thrive in a fast-paced, deadline-driven environment
• Strong attention to detail and commitment to accuracy
• Ability to build effective relationships with carriers, suppliers, and internal stakeholders

Knowledge and Skills

• Strong logistics and transportation management knowledge
• Experience working with shipping software, carrier systems, and logistics tools
• Strong computer proficiency and reporting capabilities
• Excellent communication and interpersonal skills
• Ability to analyze operational metrics and identify process improvements
• Strong problem-solving and troubleshooting abilities
• Ability to multitask and prioritize competing demands
• High attention to detail and organizational skills
• Knowledge of parcel, freight, and international shipping requirements
• Strong leadership, planning, and project management capabilities

Education and Experience

• High School Diploma or equivalent preferred
• Shipping and logistics experience required
• International shipping experience required
• Previous management or supervisory experience preferred
• Distribution, transportation, warehouse, or supply chain experience strongly preferred

Compensation & Bonus

The recruiting base salary range for this full-time position is $80,000-$89,000 annually.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

This role is eligible for an annual company bonus based on performance and company results.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment.
• Company-sponsored short-term and long-term disability
• Company-paid $50,000 life insurance
• 401(k) with company matching
• 15 PTO days (accruing from day 1, available immediately)
• Paid company holidays
• Free onsite gym
• Additional voluntary benefits available to full-time employees

Work Schedule

This position is scheduled Monday through Friday from 10:30am to 7:30pm with a one-hour lunch break. Employees are expected to maintain reliable attendance and may be required to work additional hours as business needs dictate.

Work Environment

This position operates within a fast-paced shipping and logistics environment. Employees regularly interact with shipping carriers, warehouse teams, branch locations, and internal departments to coordinate successful order fulfillment and transportation activities. Frequent standing, walking, and movement throughout the facility may be required. Employees are expected to follow all company safety procedures, wear company-issued apparel, and maintain a professional presence within the operation.

Radwell International LLC is an equal opportunity employer.

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