The Shipping/Receiving Clerk manages the flow of inbound/outbound orders as carriers arrive at the facility.
This position works closely with the Warehouse Supervisor and Leads to insure timely turn-around of carriers.
This role is engaged with CSC team members in managing the facility appointment schedule to manage the flow of material in and out of the sites.
Check in drivers into Footprint.
Give updated paperwork to CSC members after completing check in procedure.
Updating and completing all BOLs and inbound paperwork to maintain accurate inventory in the Footprint system.
Generate all related paperwork and necessary information required for carriers.
Sign drivers out.
Check all receiving reports and BOL’s to verify loads are completed and free of issue.
Check HAACP and verify it has been filled out correctly by warehouse receiver.
Use HAACP to add any accessorial charges.
Complete orders and shipments in Footprint.
Give CSR completed orders and shipments for reporting.
Update appointments as needed for both incoming and outgoing activity in Footprint.
Answer phone calls and call drivers with transaction updates, door assignments, and any other updates that need to be communicated.
Effectively correspond with Customers as required.
Enforce and collect any payments from drivers regarding House Conditions charges using RoadSync.
Report to the Customer Service Manager or anyone else that may need to know when any request deviates from the norm.
Assist Customer Service if needed. This could include creating, updating, processing inbounds. Also include creating, updating and processing outbounds. Reporting of both inbounds/outbounds by scanning to Anello.
Charging fees and assisting drivers in Road Sync.
Other duties as assigned.
Physical demands/work environment
Office environment
Able to sit for extended periods of time (over 6 hours)