Shipping & Receiving Clerk

We are looking for a Shipping & Receiving Clerk to support our new upcoming repack and fulfillment facility near South Bend, IN. The Clerk will support daily operations by ensuring all inbound and outbound materials are processed accurately, efficiently, and in alignment with production needs. This role is essential to maintaining inventory integrity, customer satisfaction, and smooth material flow throughout the facility.

Initial operations will typically run one day shift, Monday through Friday, but may change based on customer needs and program growth.

Key Skills & Competencies

1. Shipping, Receiving & Inventory Accuracy

Critical Skills: attention to detail, documentation accuracy, inventory control, workflow consistency, Microsoft Office, scanner use, basic math, English literacy, reliability

Responsibilities:

Receive all inbound products and accurately enter them into corresponding systems.

Verify incoming materials and related paperwork for correctness.

Label all inbound stock according to company standards.

Create accurate and clear shipping documentation for all outbound shipments.

Perform regular physical walks of inventory to ensure availability and alignment with system records.

Review key screens daily to ensure materials are accessible for production needs.

Complete all shipping and receiving tasks with accuracy and urgency.

2. Operational Support & Continuous Improvement

Critical Skills: time management, organization, analytical thinking, problem-solving, independence, initiative, resiliency

Responsibilities:

Maintain complete, clear, and usable documentation for all shipping/receiving activities.

Identify opportunities for workflow or documentation improvement and contribute to process enhancement efforts within the full operation.

3. Communication & Customer Service

Critical Skills: customer service, communication, collaboration, written and verbal communication

Responsibilities:

Provide exceptional service through accurate, timely responses to internal and external customers.

Communicate effectively to ensure materials flow smoothly across teams.

Support a team environment through collaboration, positive interactions, and reliable follow-through.

4. Additional Responsibilities

Perform other duties as assigned to support facility operations and customer needs.

Required Qualifications & Experience

Customer service

Shipping and receiving

Candidates must be willing and able to wear steel‑toe safety boots as required in the facility.

High school diploma or equivalent preferred

Physical Requirements

Activity

Never

Occasional .25-2.4 hrs. daily

Frequent 2.5-5.4 hrs. daily

Continuous 5.5-8 hrs. daily

Sit

X

Stand

X

Walk

X

Drive

X

Reach Above

X

Push/Pull

X

Bend/Stoop

X

Fine Manipulation

Lift/Carry

0-10 lbs.

X

10-20 lbs.

X

20-50 lbs.

X

50-100 lbs.

X

Over 100 lbs.

X