Shipping & Receiving Clerk

Duties and Responsibilities

• Always follow safety procedures and perform all tasks safely in an accurate, timely and safe manner
• Always follow company standards and regulations
• Maintain the warehouse and dock areas in a safe, orderly, and clean manner and perform other manual functions necessary for all warehouse operations.
• Fill common carrier orders and follow delivery schedules for loading.
• Complete shipping documents and receipts in the Sage/Scanforce
• Stage and organize materials and ingredients
• Schedule daily customer shipments, follow up with carriers, and communication to customer service
• Send daily shipment log and scanned BOL's to customer service
• Prepare finished products for shipment per procedure, load the trailers as per loading procedure and complete the loading paperwork
• Coordinate bills of loading/pick tickets for deliveries
• Assist in handling customer emergency requests for product or late shipments during off-hours
• Complete shipping documentation for order revisions and to ensure customer service accuracy
• Document, inspect and unload inbound products and materials per written procedures
• Count physical inventory and conduct cycle counts of all material stored in the warehouse
• Receive incoming materials and miscellaneous purchase orders, notifying appropriate personal
• Certification required on numerous types of forklifts and fork trucks (or willing to obtain within 90 days of employment)
• Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as batch, or product code
• Receive and track quality holds
• Submit purchase request to Purchasing for inventory managed by the warehouse
• Special projects as directed by Production Supervisor and assist in Production Operations when needed
• Count, repacking, or repalletizing product when necessary
• Adding of additional customer specific labels as required
• Careful and proper handling and storage of our products
• Other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to prioritize, as required, and to handle detailed information and multiple tasks/priorities.
• Ability to work well as part of a team.
• Computer skills: knowledge of Sage, Microsoft Excel and Word software and online shipping procedures.
• Ability to work with minimal supervision.
• Must be customer service oriented and skilled in positively resolving customer concerns.
• Responds proactively to requests for service and assistance.

Competencies:

• Must be dependable and have strong work ethic
• Positive approach to change
• Strong attention to detail and accuracy
• Relaxed, but efficient temperament.
• Paperwork demands attention to detail; computer proficiency preferred.

Education and/or Experience

• High School graduate or equivalent.
• 4+ years of experience in manufacturing.
• Experience operating a forklift, certification is a plus.
• GMP experience a plus.