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Shipping & Receiving Manager

Custom Print Graphics

Niles, IL

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JOB DETAILS
SKILLS
Apparel Industry, Best Practices, Cargo/Freight, Communication Skills, Consumer Packaged Goods, Cost Control, Customer Satisfaction, Graphics, Inventory Management, Leadership, Logistics, Logistics Management, Operational Improvement, Order Picking/Packing, Organizational Skills, Performance Analysis, Printing, Problem Solving Skills, Production Management, Production Schedule, Production Volume, Purchase Orders, Retail Management, Sales, Shipping/Receiving, Standard Operating Procedures (SOP), Systems Maintenance, Team Player, Time Management, Warehousing
LOCATION
Niles, IL
POSTED
18 days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Paid time off


About Us


Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time.


The Role


We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time.


This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you.


What You'll Do


Inbound


  • Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately
  • Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it
  • Build and maintain tracking systems for materials from arrival through production handoff
Outbound


  • Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter
  • Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management
  • Ensure every shipment meets customer expectations and ships on schedule
Systems & Process


  • Develop and refine SOPs for receiving, inventory management, staging, and fulfillment
  • Coordinate with production managers to align logistics with daily and weekly production schedules
  • Maintain clean, organized warehouse and storage areas that support efficient workflow
  • Track performance and identify bottlenecks before they become problems
People


  • Train and supervise shipping/receiving staff on procedures and best practices
  • Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly

What We're Looking For


  • 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus)
  • Strong organizational skills and a sharp eye for detail - you catch what others miss
  • Experience creating or improving SOPs and operational workflows
  • Familiarity with shop management or order tracking systems - Shipstation experience highly valued
  • Clear communicator who can coordinate across production, sales, and leadership teams
  • Comfortable in a fast-paced, high-volume environment where priorities shift daily
  • Physically able to lift and move boxes of apparel and supplies as needed

Why CPG?


  • Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction
  • Build something — shape and optimize our shipping & receiving systems as we scale
  • Competitive pay with room to grow as the company grows
  • Collaborative team that values operational excellence and rewards people who take ownership

About the Company

C

Custom Print Graphics

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