Shipping Supervisor

ctrlpaint

Horsham, Pennsylvania

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JOB DETAILS

SKILLS

Administrative Skills, Bill of Materials (BOM), Cargo/Freight, Coaching, Communication Skills, Corrective Action, Customer Relations, Detail Oriented, Documentation Standards, ERP (Enterprise Resource Planning), Employee Orientation, High School Diploma, Inventory Management, Leadership, Lean Manufacturing, Maintain Compliance, Manufacturing, Metrics, Onboarding, Order Picking/Packing, Order Supplies, Pallet Jack, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Purchase Orders, Quality Control, Risk Management, Safety Process, Safety Standards, Safety/Work Safety, Sales, Shipping/Receiving, Staff Development, Staff Training, Standard Operating Procedures (SOP), Supply Chain, Team Player, Time Management, Training/Teaching, Writing Skills

LOCATION

Horsham, Pennsylvania

POSTED

Today

AWE has been recognized as a Top Workplace, and it’s no surprise—our team is made up of individuals who take pride in craftsmanship, continuous improvement, and delivering exceptional products. As the Shipping Supervisor, you will play a critical, hands-on leadership role in ensuring our industry-leading performance parts reach customers accurately, safely, and on time. This position is designed for developing leaders who demonstrate strong reliability and problem-solving skills, providing a strong foundation for long-term career advancement within our global supply chain.

Key Responsibilities:

Operational Oversight:

Process all sales orders per the department metrics
Ensures Bills of Materials are processed according to process
Ensures shipping metrics are met
Logistical Coordination including domestic, international, and freight
Filling gaps in shipping/ packing when needed
Organization of daily priorities for department
Communicate Epicor challenges to get shipping issues resolved
SOP’s for Epicor shipping transactions
Collaborate with the team to outline the standard work, document, and publish the process and train all team members involved.
Interdepartmental and intradepartmental SOP creation as needed.
Place purchase orders for replenishment supplies and small components per reorder guidelines
Ensure shipping is properly staffed

Team Support & Leadership:

Provide day-today guidance to shipping personnel
Assist with training and onboarding of new employees
Support employee development through coaching and skills training
Participate in or contribute to annual performance reviews and feedback discussions
Reinforce company procedures, safety practices, and standards
Help maintain productivity, accuracy, and workflow efficiency
Promote teamwork and a positive work environment
Measure team daily on Boxes/Hour metric
Ensure all other required departmental duties are met as well
Aid in process improvements

Quality & Compliance:

Complete quality control audits on finished goods and finished pallets to ensure, pack outs are correct, and pallets are being labeled correctly
Ensure compliance with company procedures and safety rules
Play an active part in root cause, corrective action project management on shipping resolutions
Collaborate on corrective actions and ensure they are implemented to eliminate future occurrences
Investigate all RAP findings and work with manager to reduce risks
Maintain organization and cleanliness of the shipping area

Administrative Support:

Perform basic system transactions or shipping updates
Assist with tracking, reporting, or shipment coordination
Communicate with internal departments as needed

Required Skills & Qualifications:

Education and Experience:

High school diploma or GED required, degree or certifications preferred
3-5 years previous experience in a manufacturing environment with complex products and multi-level bills of material.
Must possess knowledge of Material Handling and Shipping and Inventory Control processes
Knowledgeable about lean manufacturing
Prior lead, trainer, or informal leadership experience
Familiarity with multiple carriers and shipment methods

Technical Skills:

Experience with shipping software or ERP systems
Basic computer or shipping system proficiency

Soft Skills:

Demonstrated reliability and strong work ethic
Ability to lead by example in a hands-on environment
Strong attention to detail and organization
Clear verbal and written communication skills
Team-oriented, and adaptable
Ability to work within a fast-paced, deadline driven environment
Customer focused mindset

Physical Requirements:

Ability to work on the floor for extended periods of time
Ability to lift, carry, or move items up to approximately 25 – 75 pounds
Ability to climb ladders and reach overhead
Ability to perform active operational duties

Accountabilities:

Success in this role is measured by:

Success in this role is measured by:
Minimal quality issues and maintaining on-brand standards
Reaching Shipping’s productivity and throughput goals, monthly
Minimizing shipping costs (consumables, overtime, and outbound/inbound shipping)
Reliability and accountability
Ability to support and guide team members
Problem-solving and decision-making skills
Accuracy and operational awareness
Positive leadership presence

We believe in building better together. AWE welcomes applicants of all backgrounds and is a proud fair chance employer. We’re committed to creating a workplace where everyone feels respected, valued, and supported.

About the Company

ctrlpaint

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