Shipping Supervisor

Medisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions - including pharmaceutical ingredients and service, mixing technology manufacturing, analytical testing, and education – Medisca is bridging the gaps in healthcare with an unwavering commitment to precision, innovation, and societal impact. 

The Shipping Supervisor is responsible for providing the necessary leadership to ensure that the shipping team achieves their department objectives; items are prepared, shipped, and received on time while complying with company policy. The Shipping Supervisor supports, coaches, trains, and creates a safe space for their team to be successful.  

Responsibilities & Duties:  

 Shipping Operations

• Prepare and maintain documentation for dangerous goods in compliance with all applicable regulations. 
• Monitor inventory levels of shipping supplies and initiate replenishment orders as required. 
• Schedule and coordinate freight shipments to ensure timely and cost-effective delivery.
• Perform hands-on shipping operations as needed, including operating a forklift. 
• Generate and maintain required shipping and compliance reports. 

Leadership and Training  

• Train and coach employees on all job functions to ensure key performance indicators (KPI) and Standard Operating Procedures (SOPs) are being followed and met.  
• Promote a high-performance culture by setting clear expectations, conducting performance reviews, and providing feedback and coaching, ensuring employees are following company policies and procedures.  
• Identify risks and opportunities for improvement, analyze them, and support the implementation of corrective actions. 
• Maintain an excellent work climate, valuing participative management, communication, and the search for improvement. 
• Lead pre-shift team meetings to communicate priorities, safety topics, and operational updates. 
• Ensure employees perform job responsibilities with a strong focus on accuracy, particularly in scanning and inventory control. 
• Partner with People & Culture to support the recruitment, interviewing, and hiring of new employees, ensuring alignment with operational needs and company standards and supporting onboarding to ensure successful integration of new employees. 

Health & Safety   

• Ensure employees follow applicable health and safety regulations and standards, including those established by the Occupational Safety and Health Administration (OSHA).
• Ensure and promote compliance with Medisca’s safety guidelines. 
• Ensure that all health and safety requirements are being met and that employees are working safely at all times. 
• Conduct investigations following incidents/accidents and propose action plans. 
• Be an active member of the Spill Response Team. 

 Warehouse Management

• Understand, implement and sustain 5S methodology within the department and shipping dock area (process mapping of area and functional layout of the 5S area). 
• Responsible for reducing the amount of departmental overtime every week and for reducing the total unit cost per order weekly.    
• Review, verify, and approve employee timesheets to ensure accuracy, compliance with company policies, and timely payroll processing. 
• Serve as backup for other department supervisors by leading daily huddles as needed, ensuring clear communication of priorities, safety topics, and operational updates. 
• Initiate maintenance work orders and coordinate with the Maintenance team to address facility and equipment needs. 
• Maintain high standards of housekeeping, cleanliness, and organization throughout the facility. 
• Ensure the facility is properly secured at the close of business.  
• Perform additional duties as assigned by operational leadership to support business needs.  

Physical Requirements:  

• Comfortable performing physical tasks, including bending, twisting, reaching, kneeling, squatting, and standing for an extended period of time 
• Must be able to work in personal protective equipment (Tyvek suits, respirator mask, PAPR, gloves, etc.) in compliance with safety and cleanliness standards 
• Must be able to wear steel-toe or composite-toe shoes 
• Must be able to climb ladders on occasion 
• Must be able to operate power equipment, such as forklifts, Pallet Jacks, Order Pickers, etc 

Qualifications: 

• High School Diploma 
• Five (5) years’ experience leading a team. 
• Five (5) to eight (8) years’ experience in shipping. 
• A strong leader with a positive attitude and the ability to coach others.  
• Certified in DOT, IATA and IMDG regulations. 
• Knowledge of OSHA/CNESST regulations required. 
• Forklift experience an asset 
• Strong decision-making and problem-solving skills. 
• Able to influence others & manage conflict. 
• Excellent time management and organizational skills. 
• Excellent communication skills; fluent English (oral & written) required. 
• Knowledge of Microsoft Office (Word, Outlook, Excel) and Syspro is an asset.  
• Availability to work occasional weekends when needed.  

What’s in it for you…  

We invest time and resources into making sure Medisca is as good as the people we hire. 

• Work/Life Balance  – PTO, vacation policy and paid statutory holidays 
• Invest in your health – Group Benefit plan and health savings account 
• Your Future is Bright – Opportunities to learn and grow within Medisca 
• Save for your Future – Medisca contributes to a 401k plan when you invest in the plan 
• Help us grow – Employee Referral Program 
• We like to have fun – company events throughout the year 
• Full time positions - 40 hour work week 
• Your safety is important – Medisca provides an allocation to purchase safety shoes 
• Company is growing - new state of the art facility, coming soon 

We thank all applicants for their interest; however, only candidates to be interviewed will be contacted.   

We are an equal opportunity employer.   

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