Shipping Supervisor

Valence

West Springfield, Massachusetts

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JOB DETAILS

SKILLS

AS 9100, Aerospace and Defense, Cargo/Freight, Communication Skills, Continuous Improvement, Contract Requirements, Corporate Policies, Customer Support/Service, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Hazardous Materials/Substances, Inventory Management, Leadership, Logistics, Maintain Compliance, Manufacturing, Metal Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Picking/Packing, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Plating Processes, Process Improvement, Product Packaging, Production Planning, Purchase Orders, Regulations, Safety Compliance, Safety Process, Safety Training, Safety/Work Safety, Schedule Development, Shipping Operations, Shipping/Receiving, Staff Training, Team Player, Time Management, Traceability, Training/Teaching

LOCATION

West Springfield, Massachusetts

POSTED

1 day ago

Essential Functions Statement(s)

Supervise daily shipping and receiving operations.
Ensure all customer shipments meet contractual, specification, and purchase order requirements.
Verify shipping documentation including:
Certificates of Conformance (C of C)
Packing slips
Material certifications
Export documentation (when applicable)
Customer-specific documentation packages
Ensure product traceability is maintained throughout the shipping process.
Coordinate shipment priorities with Production, Planning, Quality, and Customer Service.
Schedule domestic and international shipments using approved carriers.
Ensure proper packaging methods are used to prevent handling or corrosion damage.
Verify parts are properly identified, labeled, and packaged per customer requirements.
Monitor shipping schedules to meet customer delivery commitments.
Investigate and resolve shipping discrepancies or customer complaints.
Maintain inventory of shipping supplies and packaging materials.
Train and develop shipping personnel on procedures, safety, and quality requirements.
Maintain a clean, organized, and safe shipping area using 5S principles.
Support continuous improvement initiatives focused on delivery performance and process efficiency
Participate in internal, customer, and Nadcap audits.
Ensure compliance with all company safety policies and hazardous material shipping regulations.

Leadership Responsibilities

Supervise and schedule shipping personnel.
Conduct employee training and performance evaluations.
Monitor productivity and workflow.
Promote teamwork and accountability.
Drive continuous improvement activities within the department.

POSITION QUALIFICATIONS

Education & Experience

5+ years of shipping/logistics experience in a manufacturing environment.
2+ years of supervisory experience preferred.
Aerospace manufacturing or metal finishing experience is strongly preferred.

Knowledge, Skills & Abilities

Knowledge of aerospace documentation requirements.
Understanding of AS9100 and Nadcap requirements.
Familiarity with plating and metal finishing operations.
Experience with ERP/MRP systems.
Strong organizational and communication skills.
Ability to prioritize multiple projects in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Knowledge of domestic and international shipping procedures.
Experience with UPS, FedEx, DHL, and freight carriers.

Key Performance Indicators (KPIs)

On-time shipment performance
Shipping accuracy
Customer delivery performance
Documentation accuracy
Inventory accuracy
Packaging quality
Zero escapes due to shipping errors
Safety performance
Department productivity

Continuous improvement participation

PHYSICAL DEMANDS

N (Not Applicable)	Activity is not applicable to this position.
O (Occasionally)	Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)	Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)	Position requires this activity more than 66% of the time (5.5+ hrs/day)

Stand	O
Walk	O
Sit	C
Manually Manipulate	O
Reach Outward	F
Reach Above Shoulder	O
Climb	N
Crawl	N
Squat or Kneel	N
Bend	O
Grasp	O
Speak	C

Physical Demands Lift/Carry

10 lbs or less	O
11-20 lbs	O
21-50 lbs	N
51-100 lbs	N
Over 100 lbs	N

Push/Pull

12 lbs or less	O
13-25 lbs	O
26-40 lbs	N
41-100 lbs	N

Other Physical Requirements

•	Vision (Near, Distance)
•	Sense of Sound - Able to hear average conversations
•	Sense of Touch
•	Finger Dexterity

Company Benefits:
Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay

Shipping Supervisor

Valence

West Springfield, Massachusetts

POSITION QUALIFICATIONS

About the Company

Valence

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