Supervise daily shipping and receiving operations.
Ensure all customer shipments meet contractual, specification, and purchase order requirements.
Verify shipping documentation including:
Certificates of Conformance (C of C)
Packing slips
Material certifications
Export documentation (when applicable)
Customer-specific documentation packages
Ensure product traceability is maintained throughout the shipping process.
Coordinate shipment priorities with Production, Planning, Quality, and Customer Service.
Schedule domestic and international shipments using approved carriers.
Ensure proper packaging methods are used to prevent handling or corrosion damage.
Verify parts are properly identified, labeled, and packaged per customer requirements.
Monitor shipping schedules to meet customer delivery commitments.
Investigate and resolve shipping discrepancies or customer complaints.
Maintain inventory of shipping supplies and packaging materials.
Train and develop shipping personnel on procedures, safety, and quality requirements.
Maintain a clean, organized, and safe shipping area using 5S principles.
Support continuous improvement initiatives focused on delivery performance and process efficiency
Participate in internal, customer, and Nadcap audits.
Ensure compliance with all company safety policies and hazardous material shipping regulations.
Leadership Responsibilities
Supervise and schedule shipping personnel.
Conduct employee training and performance evaluations.
Monitor productivity and workflow.
Promote teamwork and accountability.
Drive continuous improvement activities within the department.
POSITION QUALIFICATIONS
Education & Experience
5+ years of shipping/logistics experience in a manufacturing environment.
2+ years of supervisory experience preferred.
Aerospace manufacturing or metal finishing experience is strongly preferred.
Knowledge, Skills & Abilities
Knowledge of aerospace documentation requirements.
Understanding of AS9100 and Nadcap requirements.
Familiarity with plating and metal finishing operations.
Experience with ERP/MRP systems.
Strong organizational and communication skills.
Ability to prioritize multiple projects in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Outlook, Word).
Knowledge of domestic and international shipping procedures.
Experience with UPS, FedEx, DHL, and freight carriers.
Key Performance Indicators (KPIs)
On-time shipment performance
Shipping accuracy
Customer delivery performance
Documentation accuracy
Inventory accuracy
Packaging quality
Zero escapes due to shipping errors
Safety performance
Department productivity
Continuous improvement participation
PHYSICAL DEMANDS
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Stand
O
Walk
O
Sit
C
Manually Manipulate
O
Reach Outward
F
Reach Above Shoulder
O
Climb
N
Crawl
N
Squat or Kneel
N
Bend
O
Grasp
O
Speak
C
Physical Demands Lift/Carry
10 lbs or less
O
11-20 lbs
O
21-50 lbs
N
51-100 lbs
N
Over 100 lbs
N
Push/Pull
12 lbs or less
O
13-25 lbs
O
26-40 lbs
N
41-100 lbs
N
Other Physical Requirements
•
Vision (Near, Distance)
•
Sense of Sound - Able to hear average conversations
•
Sense of Touch
•
Finger Dexterity
Company Benefits:
Medical, Dental, Vision, Long term Disability, Employee Assistance Program, 401(K)-3% Match, Holiday Pay
COMPENSATION RANGE: $30.00 to $32.00 Per hour
This position requires access to knowledge and technical data regulated by the International Traffic in Arms Regulations (ITAR). Valence Surface Technologies is required to verify that applicants meet ITAR requirements prior to employment for this role.
Numbers & Facts
Location
West Springfield, Massachusetts
Skills
AS 9100unmatched
Aerospace and Defenseunmatched
Cargo/Freightunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Contract Requirementsunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Establish Prioritiesunmatched
Hazardous Materials/Substancesunmatched
Inventory Managementunmatched
Leadershipunmatched
Logisticsunmatched
Maintain Complianceunmatched
Manufacturingunmatched
Metal Manufacturingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Order Picking/Packingunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Plating Processesunmatched
Process Improvementunmatched
Product Packagingunmatched
Production Planningunmatched
Purchase Ordersunmatched
Regulationsunmatched
Safety Complianceunmatched
Safety Processunmatched
Safety Trainingunmatched
Safety/Work Safetyunmatched
Schedule Developmentunmatched
Shipping Operationsunmatched
Shipping/Receivingunmatched
Staff Trainingunmatched
Team Playerunmatched
Time Managementunmatched
Traceabilityunmatched
Training/Teachingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.