ShippingLoading Dock Manager - Security

Northeast Security is looking for a Full Time Shipping Dock Manager

Pay rate: $32.58/hour

MUST have previous Shipping /Loading Dock and/or Logistics experience!

Parking is available at the location

Schedule:

Monday - Friday - 3pm to 11pm

Shipping Dock Manager Requirements:

• · Monitor all loading dock entry and exit points to ensure that only authorized individuals and vehicles are permitted access
• · Enforce ARE and NES security policies, including badge requirements, sign-in procedures, and safety protocols.
• · Conduct visual inspections of incoming packages, equipment, and materials as required.
• · Maintain situational awareness of dock activity to prevent unauthorized access, tailgating, or unsafe conditions.
• · Report suspicious behavior, unsecured doors, hazards, or unusual activity immediately to the Account Manager & RSOC.
• · Coordinate scheduled and unscheduled deliveries according to building policies and loading dock calendar.
• · Ensure dock bays, corridors, and freight pathways remain clear, safe, and unobstructed.
• · Monitor freight elevator usage and enforce appropriate load-in/load-out procedures.
• · Report all elevator malfunctions and open work orders for documentation purposes.
• · Document all incidents, safety concerns, vendor issues, or violations in accordance with NES reporting protocols.
• · Provide professional, courteous assistance to all tenants, vendors, and contractors.
• · Communicate clearly and effectively while enforcing policies.
• · Direct individuals to the proper locations while ensuring compliance with building procedures.
• · Support special events, major deliveries, and tenant needs with a customer-focused attitude.
• · Maintain accurate logs of deliveries, dock access, contractor sign-ins, and any unusual activity.
• · Complete incident reports, supplemental reports, and after-action reviews as needed.
• · Notify management immediately of escalated issues-such as repeated vendor violations, hazardous deliveries, or access control problems.
• · Participate in ongoing training related to access control, emergency response, customer service, and NES/ARE post orders.
• · Support training of newly assigned officers to the loading dock as directed by the Account Manager or Supervisor.
• · Familiarity with CCURE, SV3, Angus Anywhere, ExacqVision, or other building systems preferred (training provided).
• Assume other duties as required by either Client or Northeast Security, Inc

Security Officer Skills:

• Excellent customer service skills
• Minimum of 2 to 3 years of managerial experience
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.