Shop Supervisor - Forklift Maintenance

Forward Air Corp

Indianapolis, IN

JOB DETAILS
SALARY
$70,000–$75,000 Per Year
SKILLS
ASE, Asset Management, Asset Management Software, Automotive Repair and Maintenance, Computerized Maintenance Management System (CMMS), Continuous Improvement, Documentation, Establish Priorities, Forklift, Forklift License, High School Diploma, Hydraulic Engineering, Identify Issues, Information/Data Security (InfoSec), Inventory Management, Leadership, Logistics, Maintain Compliance, Maintenance - Electrical, Maintenance Services, Material Moving, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Word, OSHA, Organizational Skills, People Management, Preventative Maintenance, Purchasing/Procurement, Regulatory Compliance, Retail Management, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Standard Operating Procedures (SOP), Team Lead/Manager, Time Management, Vehicle Fleets, Warehousing, Web Conferencing, WebEx
LOCATION
Indianapolis, IN
POSTED
4 days ago

Pay Rate: $70k - $75k per year

Schedule: Mon - Fri 8am - 5pm

The Shop Supervisor supports day‑to‑day maintenance operations for a fleet of tractor‑trailers, trucks, transportation equipment, and material handling equipment (MHE). They provide hands‑on oversight within the maintenance shop, ensuring assets remain safe, reliable, and ready to support transportation and warehouse activities. They lead a small team of mechanics and shop personnel, assigning daily work, assisting with diagnostics, and ensuring maintenance tasks are completed accurately and on time. They focus on executing preventive maintenance plans, coordinating repairs, and maintaining compliance with safety and regulatory standards.

Responsibilities

  • Perform and coordinate maintenance services for a fleet of tractor‑trailers, trucks, transportation equipment, and related mechanical components.
  • Support the upkeep and repair of forklifts and other MHE used in warehouse and logistics operations.
  • Provide daily supervision and direction to mechanics, technicians, and shop support staff.
  • Assign and prioritize work orders to ensure timely completion of inspections, repairs, and preventive maintenance.
  • Assist technicians with troubleshooting mechanical, electrical, hydraulic, and trailer‑related issues.
  • Ensure accurate and timely documentation in the CMMS/asset management system.
  • Maintain inventory of parts, tools, and supplies; support basic procurement activities as needed.
  • Uphold DOT, OSHA, and company safety standards, ensuring proper documentation and shop audit readiness.
  • Monitor equipment conditions and escalate significant repair needs or trends to maintenance leadership.
  • Communicate regularly with transportation and warehouse teams to support asset availability and operational demands.
  • Support continuous improvement efforts related to maintenance processes, workflow, and standard operating procedures.
  • Maintain a clean, organized, and safe shop environment.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED required; trade school or technical coursework preferred.
  • Certification/Licensure: Valid forklift certification/licensure (or ability to obtain before operating equipment) required; Relevant certifications such as ASE or OSHA preferred.
  • Experience: 2-4 years of experience in fleet, MHE, diesel, or related maintenance environments.
  • Prior experience as a lead technician or in a role providing direction to maintenance personnel preferred.
  • Working knowledge of diesel systems, hydraulics, electrical diagnostics, brakes, and trailer repair.
  • Experience using CMMS or asset management software for work orders and equipment history.
  • Familiarity with DOT, OSHA, and safety requirements in transportation or warehouse environments.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
  • Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.

About the Company

F

Forward Air Corp

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
1981
WEBSITE
https://www.forwardair.com/content/careers-0