Shop Technician

Overview

This Shop Technician position is responsible for setting up Sharp Business Equipment in house in a timely and professional manner. This technically-focused position often serves as internal customer service to delivery drivers and field technicians seeking remote technical support at installs. This position also can occasionally serve as external customer service when performing on-site troubleshooting and installations. The range of duties can include scheduling and communication on internal setup schedule; completion and filing of official documentation; and cleanliness and upkeep of the setup shop and warehouse environments.

Responsibilities

• Picks, assembles, programs, and maintains quality assurance of equipment as assigned to meet delivery timelines
• Maintains paperwork and record keeping associated with equipment set-up and proper tracking of inventory used
• Assists field technicians with parts and service manual questions
• Maintains the shop set-up schedule to timeline driven requirements
• Owns cleanliness and inventory control of set-up area
• Performs "level one" service calls involving preventative maintenance
• Assists service with customer in-shop troubleshooting and repairs
• Must successfully complete Sharp equipment pre-testing and training; then stay current on training requirements as needed
• Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in manuals and bulletins
• Manages projects as assigned by team leadership
• Assists in the warehouse and with deliveries as needed
• Other duties as assigned which may include but are not limited to: working in our system to help pick and fulfill/ship out equipment and supply orders, and to help perform inventory counts

Position Requirements

• High school diploma or equivalent education
• Valid driver's license and clean record
• Individual should be physically fit and be able to lift object weighing up to 50 pounds on occasion as well as walk and remain standing for long periods of time
• Ability to drive 15-foot box truck
• Previous experience in a warehouse environment a plus
• Forklift experience a plus
• Basic Microsoft skills preferred

About Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Employee Perks

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.