Shorelight - Runner

Why work for The Sheraton San Diego Resort?

If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience – Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!

The Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.

Summary of Position

Lounge on the scenic patio during the day or cozy up to the fireplace at night and enjoy spectacular panoramic views of the Bay. The Shorelight Runner is primarily responsible for assisting in serving guests food and beverages promptly and accurately. You work closely with servers and kitchen staff to coordinate orders and deliver them to guests' tables. Attention to detail is crucial as you verify order accuracy and presentation before serving. You may assist with food preparation, garnishing dishes, and maintaining cleanliness in the dining area. Your role is essential in enhancing the overall dining experience for guests by providing prompt, attentive service. Strong communication and teamwork skills are key to effectively liaising between front- and back-of-house teams.

This position pays $20 per hour

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow up, and organizational skills.
• Must have the ability to push, pull, bend, squat, and lift up to 50lbs on a regular basis.
• Safety utilize PPE requirements as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team.

Job Responsibilities

• Assists the service staff in the service of food for the guest.
• Ensure service is more efficient and timelier and to guarantee the best possible dining experience for the guest.
• Completes opening, closing, and side work.
• Sets up food carts and stations for service.
• Communicates with and supports all staff to better serve the guests.
• Deliver food and beverage to guests in an accurate and timely manner.
• Expo build tickets on food and kitchen line.
• Monitor each guest's dining experience.
• Pre-set tables for dining and clear tables for next course.
• Be knowledgeable of all menu items with ingredients with relation to common dietary restrictions.
• Maintain a clean dining area at all times.
• Ensure all equipment is in operation order and all supplies are up to par. 
• Report equipment that needs repair or supplies that need to be ordered.

• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: 

human.resources@sheratonsandiegohotel.com

Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.