Shortage Control Analyst

Barnes & Noble is the leading book retailer in the United States, with roots dating back to 1873 and a long history of growth through innovation and expansion. Today, under CEO James Daunt and private ownership by Elliott Advisors, Barnes & Noble operates approximately 700 bookstores nationwide, serves over 700 communities across all 50 states, and maintains a robust digital presence through BN.com, NOOK eBooks and audiobooks, and educational resources such as SparkNotes. The company also includes complementary retail brands such as Paper Source, Books Inc., Tattered Cover, and B. Dalton, further strengthening its market reach. Following a period of revitalization, Barnes & Noble is experiencing strong momentum, with plans to open approximately 60 new stores in 2026, underscoring renewed confidence in physical retail and local bookselling. Combining expansive store networks, curated selections, enhanced in-store experiences, and growing omnichannel capabilities, Barnes & Noble remains the #1 bookseller in the U.S. and a trusted, evolving partner within the publishing and retail ecosystem.

The Loss Prevention Analyst is responsible for identifying shrink issues and developing solutions to support the Barnes & Noble and Paper Source stores and to protect company assets. In this role you will plan and coordinate the annual physical inventory for all stores, including schedules, preparations, procedures, training, and execution. You will serve as a key partner for our merchants and stores to reconcile inventory to maximize profitability. The Loss Prevention Analyst acts as a Loss Prevention subject matter expert and ensures that operational and merchant initiatives align with Loss Prevention goals while driving profitability.

Position Responsibilities:

• Manages the Physical Inventory process including scheduling, development of training and communication materials, store execution compliance and the resolution of problems. Facilitates and coordinates with External Partners, Finance, Store Operations, Store Communications, Learning and Development, and IT.
• Reconciles inventory and follows up with issues including miscounts to ensure accurate results. Utilizes results in partnership with merchants and stores to increase awareness of exposures and develops strategies to reduce shrink.
• Facilitates the development, implementation, and ongoing execution of Loss Prevention initiatives, programs, and services as it relates to technology and systems.
• Reviews EDI invoicing in detail to identify and resolve shortage exposures, including ensuring correct retail and allocation.
• Leads project plans from concept to completion and works effectively with internal partners (i.e., Regional Loss Prevention Directors, Store Operations, Store Communications, IT, Learning & Development, Home Office Merchants, etc.) to drive results.
• Supports the execution, communication, and follow-up of store operational procedures in relation to Loss Prevention (e.g., cycle counts, stock counts, manifest, overdue receipts, and new operational procedures).
• Supports field partners to execute company-related shrink programs designed to reduce inventory shrink and protect company assets.
• Enhances and ensures loss prevention programs support the delivery of the four core service principles.
• Determines Shortage Control Target Stores, completes shrink analysis, and executes high shrink visits.
• Facilitates research and resolutions of store specific shrink issues.
• Consistently displays exceptional business writing skills.

Position Requirements:

• Ability to work independently with a high degree of attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Ability to maintain confidentiality of sensitive matters and respond effectively to such situations.
• Knowledge of Microsoft Suite required, specifically intermediate excel skills.
• Excellent communication skills - verbal and written.
• A high degree of motivation, resourcefulness, and positive energy.
• Customer service oriented, able to handle requests with diplomacy and care.
• This role is based in-person at the Monroe DC in New Jersey.

Position Qualifications:

• College degree preferred.
• Three to five years of retail management experience.
• One or more years' experience in a related field encompassing analytics, problem solving, organization,

and communication are needed for the position.

An employee in this position can expect an annual salary between $70,000 - $75,000 depending on experience, seniority, geographic locations, and other factors permitted by law.

Benefits for those who are scheduled to work less than 20 hours per week include Employee Discount, EAP and Sick Pay. For those scheduled to work between 20 and 29.99 benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match. For those scheduled to work 30 hours or more benefits include Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement. All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.