Accounting, Administrative Skills, Billing, Calendar Management, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Interpersonal Skills, Multitasking, Office Management, Operational Support, Order Delivery, Organizational Skills, Pricing, Project/Program Coordination, Telephone Skills, Warehousing
Showroom Assistant & Office Manager
Location: Monsey NY (On-site)
Full-Time | Non-Exempt
Salary: 60k
Schedule: SundayFriday (one weekday off) | Friday: 9:00 AM4:00 PM
Position Overview
The Showroom Assistant & Office Manager is the main on-site contact for clients and visitors. This role supports showroom operations, client intake, CRM updates, estimate coordination, and general office administration. It ensures a smooth client experience and strong communication between clients, vendors, and internal teams.
(No billing or accounting responsibilities.)
Key Responsibilities
Client & Showroom Support
- Greet and assist clients in the showroom
- Answer calls and respond to inquiries
- Schedule appointments and manage daily showroom flow
- Maintain a clean and professional showroom environment
CRM Management (Zoho)
- Enter and update client and lead information
- Log notes, calls, and follow-ups
- Keep CRM data accurate and organized
Estimates & Coordination
- Collect and organize information for estimates
- Coordinate with clients on project details and selections
- Communicate with vendors for pricing and availability
- Forward complete information to internal teams
Project & Office Support
- Assist with coordination of active projects
- Communicate between clients, vendors, warehouse, and staff
- Track orders, deliveries, and updates
- Support general office organization and scheduling
Qualifications
- Strong communication and people skills
- Organized and detail-oriented
- Able to manage multiple tasks in a busy environment
- Comfortable using CRM systems (Zoho preferred)
- Able to work on-site full time
Additional Information
- On-site showroom position
- Requires consistent attendance
- Equal Opportunity Employer
P
Poel Group Staffing Inc.