Showroom Receptionist

Now Hiring: Showroom Receptionist

 Norwell, MA
 $25–$28/hour DOE
 Full-Time | Monday–Friday | 8:30 AM – 5:00 PM

Join a Family-Owned Company with a Reputation for Excellence

Since 1952, Snow and Jones, Inc. has been a trusted name in plumbing and heating distribution throughout the South Shore and Cape Cod. We are proud to provide exceptional products, knowledgeable service, and a welcoming showroom experience for our customers.

We are currently seeking a professional, friendly, and organized Showroom Receptionist to join our Norwell team. This is an excellent opportunity for someone who enjoys customer interaction, administrative support, and working in a fast-paced showroom environment.

Responsibilities

Customer Service & Front Desk Support

• Greet and welcome showroom customers in a professional and friendly manner
• Answer and direct incoming phone calls using a multi-line phone system
• Serve as a point of communication between clients and warehouse staff
• Maintain a clean, organized, and inviting showroom environment
• Monitor and replenish office and showroom supplies

Administrative Duties

• Maintain open order reports for the sales team
• Manage calendars and appointments for Sales Associates
• Process customer returns, damage claims, and shipping issues
• Handle showroom payments and daily cash reconciliation
• Coordinate delivery scheduling with the Branch Manager
• Assist with warranty claims and showroom events as needed

Qualifications

• Previous receptionist, front desk, or administrative experience preferred
• Strong Microsoft Outlook and calendar management skills
• Experience with ERP or CRM systems is a plus (training provided)
• Ability to manage multiple tasks and prioritize effectively
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Positive attitude and professional demeanor

Benefits

• Competitive pay: $25–$28/hour DOE
• Health and dental insurance
• 401(k) with company match
• Paid vacation and sick time
• Additional company benefits available

If you’re looking for a stable, full-time opportunity with a respected family-owned company, we’d love to hear from you.

Apply today to join the Snow and Jones team!