Shuttle Driver

Laz Parking Ltd
  • Colorado Springs, CO
    13 days ago

    Job Description

    Shuttle Driver

    LAZ Airport Services

    Part-Time & Full-Time Opportunities Available | Non-Exempt

    Deliver Exceptional Service. Drive Safety. Create a Seamless Travel Experience.

    Want to hear something crazy?

    Millions of travelers rely on airport transportation services every day, and a safe, reliable shuttle experience can make all the difference in their journey.

    That's where LAZ Airport Services comes in. As one of the nation's largest and fastest-growing parking and transportation management companies, LAZ supports airports across the country by helping travelers get where they need to go safely, efficiently, and with exceptional service.

    At LAZ, we live by a simple philosophy:

    "Parking is our industry, but people are our passion."

    If you enjoy helping people, operating vehicles safely, and providing exceptional customer service in a fast-paced airport environment, this could be the opportunity for you.

    Why Join LAZ?

    Consistent scheduling opportunities

    Paid training and development

    Growth and advancement opportunities

    Team-oriented work environment

    Opportunity to gain experience in airport transportation operations

    Customer-focused role with daily interaction and variety

    Work alongside supportive leaders invested in your success

    PayActiv - On-demand access to earned wages

    Free company uniforms

    Health Coaching & Wellness Resources

    Employee Assistance Program (EAP)

    What You'll Do

    As an Airport Shuttle Driver, you'll serve as a key representative of LAZ Airport Services by providing safe, reliable, and professional transportation services for airport travelers. You'll help ensure efficient passenger movement while delivering exceptional customer experiences.

    Customer Service

    • Greet passengers in a friendly, professional, and welcoming manner.
    • Create positive first and last impressions for travelers.
    • Assist passengers entering and exiting shuttle vehicles.
    • Help passengers with luggage, mobility devices, and personal belongings as needed.
    • Provide directions and airport-related information.
    • Respond promptly and professionally to passenger questions and concerns.
    • Communicate delays, route changes, and operational updates as necessary.
    • Maintain a positive and service-focused attitude throughout each shift.

    Shuttle Operations

    • Safely operate company shuttle vehicles along designated airport routes.
    • Transport passengers in a safe, courteous, and timely manner.
    • Assist passengers with boarding and exiting shuttle vehicles.
    • Help load and unload luggage and personal belongings.
    • Follow all traffic laws, DOT regulations, company policies, and operational procedures.
    • Complete required pre-trip and post-trip vehicle inspections.
    • Accurately complete inspection reports, passenger logs, and other required documentation.
    • Report maintenance issues, safety concerns, accidents, or operational incidents promptly.
    • Maintain clean, organized, and passenger-ready shuttle vehicles.
    • Communicate route issues, delays, and passenger concerns to management.

    Teamwork & Operational Support

    • Work effectively both independently and as part of a team.
    • Follow all company safety, transportation, and operational procedures.
    • Communicate effectively with passengers, coworkers, and leadership.
    • Remain calm and professional in busy airport environments.
    • Assist team members as operational needs require.
    • Represent LAZ Airport Services with professionalism, integrity, and pride.

    We're Looking For Team Members Who Are

    People-Focused

    You enjoy helping others and providing exceptional service experiences.

    Safety-Oriented

    You understand the responsibility involved in transporting passengers safely.

    Dependable

    You take ownership of your responsibilities, arrive prepared, and can be counted on by teammates and customers.

    Professional

    You maintain a positive attitude and represent the organization with courtesy and respect.

    Team-Oriented

    You communicate effectively, collaborate well with others, and contribute to a positive work environment.

    Adaptable

    You remain focused and professional while working in fast-paced and changing environments.

    Qualifications

    Required

    • Valid driver's license.
    • Driving record that meets company standards.
    • Minimum of two years of licensed driving experience.
    • Ability to meet all applicable Department of Transportation (DOT) requirements.
    • Ability to obtain and maintain required DOT medical certifications or documentation.
    • Ability to safely operate company shuttle vehicles.
    • Ability to successfully complete required background checks, drug screenings, driving record reviews, and medical clearances, where applicable.
    • Strong customer service and communication skills.
    • Ability to communicate effectively in English.
    • Ability to work assigned schedules and maintain reliable attendance.
    • Ability to work outdoors in varying weather conditions.

    Preferred

    • Shuttle driving or passenger transportation experience.
    • Airport transportation experience.
    • Parking, hospitality, transportation, or customer service experience.
    • High school diploma or GED.
    • Bilingual skills are a plus.

    Success in This Role Looks Like

    • Delivering exceptional customer and passenger experiences.
    • Safely operating company shuttle vehicles.
    • Maintaining compliance with company policies and DOT requirements.
    • Supporting efficient airport transportation operations. • Building positive relationships with passengers, teammates, and management. • Contributing to a safe, organized, and service-focused operation.

    Physical Requirements

    This role requires the ability to:

    • Work outdoors in various weather conditions, including heat, rain, snow, and wind.
    • Sit and drive for extended periods.
    • Stand and walk throughout the workday.
    • Lift, push, and pull up to 50 pounds.
    • Bend, stoop, squat, reach, and move frequently during a shift.
    • Safely enter and exit shuttle vehicles.
    • Assist passengers with luggage and personal belongings.
    • Conduct vehicle inspections and related operational tasks.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

    Why LAZ?

    Build Your Future with LAZ Airport Services

    If you're ready to join a team that values service, safety, and professional growth while helping travelers begin and end their journeys with ease, we'd love to meet you.

    Apply today and start your career with LAZ Airport Services.

    LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law.

    LAZ Parking is proud to be an Equal Opportunity Employer and participates in E-Verify.

    Numbers & Facts

    LocationColorado Springs, CO

    Skills

    • Background Investigationunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Employee Assistance Planunmatched
    • English Languageunmatched
    • High School Diplomaunmatched
    • Leadershipunmatched
    • Lift/Move 50 Poundsunmatched
    • Loading/Unloadingunmatched
    • Maintain Complianceunmatched
    • Medical Recordsunmatched
    • Multilingualunmatched
    • Operational Strategyunmatched
    • Operational Supportunmatched
    • Operations Processesunmatched
    • Organizational Skillsunmatched
    • Philosophyunmatched
    • Physical Demandsunmatched
    • Professional Servicesunmatched
    • Regulationsunmatched
    • Safety/Work Safetyunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched

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