Shuttle Driver - HIEX

At Holiday Inn Express, we’re all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests, and always looking for ways to improve. If you share these winning characteristics, we encourage you to explore your next career opportunity at the Holiday Inn Express & Suites located in Downtown Des Moines.

This is a Sherman Associates owned IHG franchised location.

The shuttle driver is responsible for greeting and welcoming arriving guests as they enter the hotel. Assisting both arriving and departing guests with baggage handling. Providing a consistently high degree of both friendliness and efficiency for all guests and visitors by driving regular hotel routes and on request based on guest requests. When needed, valet park guest vehicles in a safe and orderly manner.

Schedule: Part-time employment opportunity! Both weekday and weekend availability is strongly preferred.

Essential Functions

• Posts in the hotel lobby near the door to welcome incoming and thanking outgoing guests
• Offers assistance to answer questions and help with guests at every opportunity
• Drives a designated route for guests in a safe and secure manner
• Drives upon special request to destinations within a 5-mile radius of the hotel in an efficient and safe manner
• Assists incoming and outgoing guests with the loading and unloading of baggage into and out of automobiles as requested
• Assists with storage of guest baggage upon request
• Informs guests of all safety features and, if time permits, promote hotel outlets
• Contributes to a fun, energized and comfortable working environment
• Completes additional duties as assigned

Minimum Requirements

• Must be over 25 years of age and have a valid driver’s license with a safe DMV driving record
• No prior shuttle driver experience required; Customer service experience in the hospitality industry strongly preferred
• Ability to communicate effectively and follow directions in a multi-lingual environment
• A passion for the mission, vision, and values of Sherman Associates
• Schedule may vary due to the specific needs of the hotel
• Ensure compliance with federal, state and local laws regarding health and safety services

ADDITIONAL SCREENING REQUIREMENTS

• Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Must successfully meet criminal background screening requirements for position.

We offer a comprehensive benefits package to part-time employees which may include:

• Employer-paid short-term disability
• Employer-paid life insurance
• Employer-paid employee assistance program
• Fully vested 401k company match program
• Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact

careers@sherman-associates.com