Benefits:- Bonus based on performance
- 401(k)
- Employee discounts
- Health insurance
- Paid time off
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Vision insurance
Position Type: Full Time
Hours: 40 Hours Per Week/Weekends off
Location: Chuck’s Automotive Repair Inc.
Position Summary
Chuck’s Automotive repair Inc. is seeking a dependable, energetic, and customer-focused Shop Support Specialist to assist our team with daily operations. This position plays a vital role in ensuring excellent customer service, maintaining shop organization, and supporting technicians and advisors with various tasks throughout the day.
Primary Responsibilities
Customer Transportation
• Safely transport customers to and from their homes, workplaces, or other local destinations.
• Maintain a professional and courteous demeanor while representing the company.
• Keep shuttle vehicle clean, fueled, and presentable.
Quality Control (QC) Process
• Perform post-repair quality control inspections following company procedures.
• Verify completed repairs meet company standards.
• Confirm vehicle cleanliness and readiness before customer delivery.
• Report any concerns or discrepancies to management immediately.
Parts & Supply Management
• Pick up and deliver automotive parts from vendors as needed.
• Verify parts received are correct and undamaged.
• Assist with organizing and stocking inventory and supplies.
• Return incorrect or warranty parts when necessary.
Facility Maintenance & Shop Appearance
• Maintain cleanliness and organization of the shop, parking lot, customer waiting area, and restrooms.
• Empty trash, sweep floors, and assist with general housekeeping tasks.
• Help ensure a safe and professional work environment at all times.
Team Support
• Assist Service Advisors and Technicians with daily operational needs.
• Move vehicles safely around the facility.
• Help prepare vehicles for customer delivery.
• Assist with receiving deliveries and organizing materials.
• Support special projects and seasonal shop needs.
• Perform basic administrative or clerical tasks as assigned.
Customer Service
• Greet customers professionally when needed.
• Assist with vehicle check-in and check-out processes.
• Deliver exceptional customer service and maintain positive customer relationships.
• Communicate effectively with team members and customers.
Qualifications
• Valid driver’s license with a clean driving record.
• Ability to safely operate various vehicle types.
• Strong attention to detail.
• Excellent communication and customer service skills.
• Ability to lift up to 50 pounds and perform physical tasks.
• Dependable, punctual, and self-motivated.
• Previous automotive or customer service experience is a plus but not required.
Desired Traits
• Positive attitude and team-first mentality.
• Strong organizational skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist wherever needed to support the success of the team.
Compensation & Benefits
• Competitive hourly pay based on experience.
• schedule (40hours per week).
• Opportunity for growth within the company.
• Positive and professional work environment.
Chuck's Automotive Repair Inc has been a trusted name in automotive care in the McKinney, TX community, delivering honest, high-quality repairs that keep customers coming back. Our customers love us for our transparency and expertise, and our team members thrive in a supportive, hardworking environment where everyone is treated like family. Come be a part of a shop that truly cares about its people and its community!