Safely transports registered guests and other approved passengers to locations within the designated area.
Safely transport passengers to approved designated drop off & pick up points as approved by management
Check hands free device for connectivity before starting shift in vehicle
Perform vehicle safety inspection using checklist prior to transporting passengers
Monitor interior of van for cleanliness. Remove trash and perform light cleaning.
Maintain a safe vehicle. Alert management of any operational concerns
Maintain necessary service records
Completes mileage logbook
Monitors gas tank level and replenish as needed.
Complies with all laws and regulations regarding operating, maintaining assigned company or leased vehicle
Warmly greet passengers as they enter/depart the van
Ensures that passengers complete passenger log prior to departure. Files log.
Offer water to passengers during warm months
Assist passengers with luggage as needed
Analyze passenger's pick-up/drop-off schedules to ensure efficiency in shuttle runs
Support other departments as needed during downtime
Additional duties may be added at any time at the discretion of management
Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag
Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed