Sidecar Careers - Onboarding Specialist

Sidecar
  • Sanfrancisco, CA
  • Autofill and Review
30+ days ago

Job Description

About You

You're a go-getter, hungry for success and want to help Sidecar change the world! You have a magnetic personality: your presence brightens a room. You also love working in a fast-paced goal-driven environment. You are driven, positive, passionate and excited about revolutionizing transportation. You don't mind wearing a headset and meeting new people over the phone.

Your Responsibilities

  • Establish contact - mostly over the phone - with hundreds of inbound driver applicants.
  • Vet applicants to ensure that they meet the criteria necessary for becoming a Sidecar driver.
  • Follow up with applicants regularly via email and phone to shepherd them through the interview and onboarding process.
  • Generate qualified referrals from existing drivers and turning them into active Sidecar drivers.
  • Promote the Sidecar brand - you are the first point of contact with a potential driver.

Your Experience

  • Bachelor's degree or equivalent.
  • Experience in sales, marketing, retail, or customer service a plus.
  • Perfect opportunity for recent graduates.

Skills and requirements

  • High energy and an outgoing, social personality
  • You love talking to people and being on the phone
  • Record of innovative problem-solving and drive
  • Excellent verbal and written communication skills
  • Strong attention to detail
  • Ability to multi-task and work quickly in a fast-paced environment
  • Proficient with computers and smartphones
  • Experience in Salesforce or CRM tools is a plus
  • Able to work weekends
  • Desire to work in a startup environment
  • Articulate & personable with great communication skills
  • Works well under pressure and tight deadlines

Compensation & Perks:

  • Full-time salary negotiable based on experience;
  • Stock options in a company pioneering an industry;
  • Health, dental and vision coverage;
  • Unlimited vacation policy;
  • Regular events, happy hours and lunch;

(and of course,) Sidecar credits galore.

Numbers & Facts

LocationSanfrancisco, CA

Skills

  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Marketingunmatched
  • Multitaskingunmatched
  • Onboardingunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Retailunmatched
  • Salesunmatched
  • Salesforce.comunmatched
  • Smartphonesunmatched
  • Startupunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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