The Chick-fil-A Signal Hill location is seeking full-time and part-time hospitality professionals! The Front of house (FOH) Team Member role is more than just a job, it's an opportunity to be a hospitality professional. You will be out front and guest facing. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. If you are looking for a great work environment with true career opportunities, then Chick-fil-A Signal Hill is the place for you. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
Our Expectations from You:
- Strive to be a hospitality professional not a hospitality amateur
- When you are scheduled be prompt for your shift
- Coordinate with your leadership for substitute when unable to work scheduled shift
- We expect you to be honest and have integrity in all that you do here
- We expect a learner's heart and positive attitude
- Display the Core 4 - Smile - Eye contact - Establish a connection - Speak enthusiasm
- Take responsibility and be accountable in order to grow and make the entire team better
- Share credit with teammates
- Resolve conflict quickly and professionally
- We expect you to go the extra mile for our guests and your fellow team members by showing them honor, dignity, and respect
- We expect you to have a heart for service and teamwork
- We expect you to show up for your shift in your full proper uniform with a professional appearance. Your professional appearance matters!
- We expect you to read our Team Member Handbook and follow all policies within the handbook
- Learn how to process guest orders both at the front counter and in the drive-thru
Our Commitment to You:
- Work in a positive environment where you’ll feel like you’re a part of a caring team!
- To have a great attitude towards you, we’re investing in you!
- You will be treated with dignity and respect
- To provide a safe working environment.
- To provide opportunities for advancement based on your performance and our needs
- To provide a free meal each time you work 5 hours or more.
- To provide flexible scheduling within reason and as long as it is in compliance with scheduling guidelines
- To provide incentives & encourage you to “serve beyond measure!”
- Receive focused training by leaders who care about you professionally and personally
- Given a clear growth path and tools to advance through leadership
- Ability to learn valuable skills from one of the fastest growing most recognized and highly praised brands
- Predictable schedule
- Sundays off!
Roles and Responsibilities:
- Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator’s vision.
- Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do.
- Preparing, assembling and serving products to food stations according to Chick-fil-A standards
- Communicate clearly with fellow team members and leaders.
- Stand for periods of up to 5 hours in length
- Basic mathematical and measurement skills
- Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care.
- Always courteously greet guests.
- Unloading delivery trucks supplies and placing in proper storage area
- Able to lift up to 45 pounds
- Maintaining a well-groomed and clean appearance and always dressing professional
- Comply with all portion sizes, quality standards, and inspection standards
- Assembling, cleaning, maintaining and operating equipment: ice cream machine, soda drink fountains, lemonade and tea, and coffee machines, etc
- Fulfill other duties as required to assist team members and leadership with necessary tasks
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift