Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
Subsidized meals at Employee Dining Rooms offered for staff while on shift
Subsidized housing options available for seasonal full-time staff
Discounts for staff members at restaurants, shops, and service providers in Park City
Healthcare options are available for staff members
401k plan with company match
PURPOSE OF POSITION: A Concierge’s main objective is to provide exceptional guest and member service.
RESPONSIBILITIES:
Assist with scheduling guest activities and creating itineraries
Document all guest interactions and requests
Prepare all guest-related paperwork
Answer phones in a professional manner
Generate vendor contracts
Complete accounting functions
Demonstrate proactive guest, member, and employee problem resolution with urgency, respect, and empathy
Document problems and supply feedback to supervisors and managers
Create and distribute updated schedules of recreational activities, local events, restaurant hours, etc.
Contribute to weekly staff/manager meetings to discuss more efficient service approaches and improvements
Minimize member and guest wait-time
Other duties as assigned
QUALIFICATIONS:
Excellent administrative, organizational, and customer services skills
Computer literate
Possess excellent written and verbal communication skills
Able to handle money
Able to multitask and prioritize effectively
Must be able to lift a minimum of 30 lbs.
Must possess a valid U.S. driver’s license to operate company vehicles
DATES OF EMPLOYMENT:
Seasonal
SCHEDULE:
Part-time
Weekend shifts
PAY RATE:
$20.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
Numbers & Facts
Location
Deer Valley, Utah
Skills
Accountingunmatched
Affordable Housingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Establish Prioritiesunmatched
Healthcareunmatched
Multitaskingunmatched
Organizational Skillsunmatched
People Managementunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Rentalsunmatched
Restaurantunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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