SIM Triage Operator

The Mice Groups, Inc.
  • Sunnyvale, CA
    1 day ago

    Job Description

    Job Description

    SIM Triage Operator / Contract, Extendable 6-months / Onsite, Sunnyvale, CA

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    Responsibilities:

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    • We are seeking a detail-oriented and proactive individual to join our Triage Ops team.
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    • The primary responsibility of this role is to triage autonomous vehicle issues across on-road and simulation domains. The role requires a combination of strong data analysis skills for issue detection and root cause identification, and hands-on software engineering experience to investigate, fix, and close bugs in a production AV system.
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    • Analyze Simulation and on-road data including logs, sensor outputs, metadata, and video to identify, categorize, and route issues.
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    • Correlate on-road issues with SIM scenarios to support reproduction, regression testing, and coverage improvement.
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    • Apply established triage standards and distinguish between SIM tooling issues and AV stack behavior issues.
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    • SIM Tooling & Workflow Support Use dashboards, replay tools, log viewers, and triage platforms to investigate and track issues.
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    • Develop scripts for log queries, data extraction, batch tagging, and workflow automation.
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    • Maintain triage dashboards, filters, queries, and process documentation.
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    Required Skills:

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    • Experience with autonomous vehicle systems, simulation environments, or related domains.
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    • Experience analyzing logs, sensor data, video, and metadata to identify and categorize issues.
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    • Scripting experience with Python, SQL, or similar tools for automation and data analysis.
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    • Scripting experience with Python, SQL, or similar tools for automation and data analysis.
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    • Familiarity with Jira, dashboards, log viewers, replay tools, or similar triage and issue tracking systems.
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    • Strong cross-functional communication and collaboration skills.
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    • Experience maintaining technical documentation and operational workflows.
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    • Detail-oriented mindset with the ability to consistently apply triage standards and prioritization criteria.
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    Preferred Skills:

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    • Experience with Simulation work and/or triage.
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    • Knowledge of autonomous vehicle software stacks including perception, planning, and controls.
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    • Experience building or maintaining automation scripts and triage dashboards.
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    • Familiarity with data analytics and workflow optimization tools.
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    • Experience supporting AI-assisted triage workflows or tooling.
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    Numbers & Facts

    LocationSunnyvale, CA

    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Atlassian JIRAunmatched
    • Audiovisualunmatched
    • Automationunmatched
    • Automotive Automationunmatched
    • Cross-Functionalunmatched
    • Data Analysisunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Home Automationunmatched
    • Identify Issuesunmatched
    • Machine Toolunmatched
    • Metadataunmatched
    • Metadata Identificationunmatched
    • Problem Solving Skillsunmatched
    • Python Programming/Scripting Languageunmatched
    • Regression Testingunmatched
    • Reporting Dashboardsunmatched
    • SQL (Structured Query Language)unmatched
    • Scripting (Scripting Languages)unmatched
    • Simulationunmatched
    • Team Playerunmatched
    • Technical Writingunmatched
    • Testingunmatched
    • Workflow Analysisunmatched

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